About this role
JOB RESPONSIBILITIES:
Culture and Engagement:
• Build effective relationships within the organization to enable a culture of trust
• Collaborate with managers and teams to support a high-performance culture and employee engagement
• Execute culture and engagement initiatives and activities
• Support the business to retain critical talent and reduce turnover
• Provide insights from engagement surveys, employee feedback and exit interviews to improve employee retention
• Proactively participate and contribute to Culture Booster
Talent Acquisition and Onboarding:
• Partner with Hiring Managers, Talent Acquisition and external agencies to ensure the hiring needs of the Malaysia team are fulfilled in an effective and timely manner
• Support interviews as needed
• Administer headcount approval requests, budget for roles, offers to candidates, visas for transfer, etc
• Manage the onboarding and orientation process for new starters
Compliance:
• Keep abreast of employment laws and regulations in MY
• Provide advice and support to managers and employees as appropriate
• Maintain HR documentation, employee records, policies and procedures to meet compliance standards
• Coordinate internal and external HR-related audits, ensuring a green scorecard, actioning improvements promptly and proactively reducing the risk of any non-conformances
• Support Payroll in accurate and timely submission of government reports, such as WGEA
• Provide HR-related information for tenders and customer queries
• Administer credit card application approvals
Talent Management:
• Support and execute succession planning to build a strong pipeline of talent and leaders
• Support the development of employees based on the priorities that the business sets out to achieve as well as to support career aspiration of talent
• Assist to build strong leadership that is focused on high performance, teamwork, and development and retention of talent
• Support managers to identify training and competency needs of employees, source and organize training activities for learning and development plans
Compensation, Benefits and Cost Management:
• Support the management of headcount and labor cost to ensure fixed cost remains constant
• Administer monthly forecasting and annual headcount budgeting, providing key insights
• Support requests for employee moves, salary adjustments, etc. as appropriate, using judgement to constructively challenge and feedback in situations where an alternative approach is better suited
• Administer the Malaysia benefits program
• Support the merit review process
• Identify cost saving opportunities without impacting the performance of the organization
• Support the management of leave balances
Data Management
• To ensure accuracy of the data maintenance
• Ability to analyze and response to data/ census request
Performance Management and Employee Relations:
• Support performance processes including objective setting, mid-year reviews, end of year reviews
• Address employee issues including grievances, performance management, investigations, etc.
Others
Projects and Other Responsibilities:
• Undertake HR projects both locally and as part of the global/regional HR function
• From time to time, help develop programs relating to soft skills, team building and training
• Provide HR data analytics and reports as needed
• ISO audit preparation and participation
• Partner with the Health and Safety Manager and Payroll Coordinator for workers compensation, return to work and employee absence matters
Continuous Improvement:
• Identify opportunities for improvement in HR policies, procedures and processes
• Priorities and implement approved HR strategies to enhance productivity, high performance and the employee experience
WHS, Environment & Quality:
• Comply with all Work, Health & Safety, Environment and Quality obligations
• Actively practice and promote safety in the workplace
JOB QUALIFICATIONS:
• Degree in HR/IR or similar
• Strong in analytical skills and excel applications.
• Employment and labor law
• HR processes and enhancement
• Experience with global matrix organizations
• Experience within the technology industry preferred
• Min of 5 years’ experience in generalist HR
• Conflict resolution
• Strong communicator (verbal & written)
• Good interpersonal skills and has the ability to build trusting relationships
• Professional, fair and empathetic in dealing with people
• Attention to detail
• Organized
• Analytical and problem-solving capability
• Ability to multi-task in a fast-paced work environment
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
• Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength
OUR BEHAVIORS
• Own It • Think Big and Execute • Act With Urgency • Own It • Drive Continuous Improvement • Promote Transparent and Open Communication • Learn and Seek Out Development • Foster a Customer-First Mindset • Lead by Example
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