About this role
KEY RESPONSIBILITIES:
• Receiving /paying cash and cheques across the counter • Adhere to teller transaction & cash holding limits at all times. • Filing all cashier’s/reserve/main summaries. • Filing all cashier’s payments/receipts related correspondences directed to you • Receiving and recording cheque deposits • Correct errors highlighted in the daily cash report. • Calling & checking other tellers’ daily vouchers against daily report • Collect all revenue due to the bank. • Cross selling bank products and referrals as per allocated targets • Exercise due diligence as per the procedures’ manual • Provide excellent customer service at all times • Any other duties that may be assigned. SKILLS AND EXPERTISE:
• A university degree in relevant business discipline, any professional Qualification in General Banking is an added advantage.
• Strong people management skills and thorough knowledge of banking products and services, including wider understanding of the general consumer banking universe.
• Strong communications, and interpersonal skills, with the ability to motivate staff.
• Strong communications, negotiations, and interpersonal skills.
• Passion for Performance. • Self - Drive, Flexibility, Focus and attention to detail. • Open to New Ideas in a rapidly changing Business Environment