About this role
PRIMARY RESPONSIBILITIES
• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner. • Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. • Perform field upgrades of software and hardware and train customers on how to properly operate the system. • Communicate field failures and feedback reports to the appropriate departments. • Complete and submit field service documentation in a timely manner. • Assure that results of work meet company quality standards. • Comply with all NOV Company and HSE policies and procedures. • Utilize safe work habits. • Perform other work-related tasks as assigned.
FACILITY/GROUP SPECIFIC RESPONSIBILITIES
• Install, commission, troubleshoot, and repair lifting and handling equipment such as cranes and hoists. • Analog and digital PLC based systems. • Variable frequency drives. • Offshore cranes hydraulic/pneumatic systems extensive knowledge. • Electrical systems (including various types of AC/DC motors). • Mechanical systems (including fittings, gearboxes, and bearings). • Provide training to other NOV personnel (and possibly customers) on aforementioned systems and equipment as needed. • Provide accurate and timely report(s) to appropriate personnel regarding work progress and output. • Collaborate frequently with internal and external customers.
EDUCATION & EXPERIENCE QUALIFICATIONS
• Must possess a high school diploma or equivalent combination of education and experience. • Preference will be given to candidates with previous experience working with offshore cranes. • 5 years of mechanical and hydraulic experience required. • Must have working knowledge of analog and digital PLC based systems. • Experience in the oil and gas environment preferred.
JOB REQUIREMENTS
• Ability to pass a drug screen & background check. • Must possess a valid driver’s license with a clean record. • Must have the ability to secure a passport and Transportation Worker Identification Credential (TWIC) card. • Onshore and offshore (domestic and international) travel for unknown durations with short notice. • Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7. • Unrestricted ability & willingness to travel both domestically & internationally.
• Trainable attitude and an extreme amount of self-motivation required. • Ability to work in a fast-paced, high stress, team environment for extended periods of time. • Ability to read and interpret electrical, hydraulic, and mechanical drawings. • Must possess basic computer skills – email, filing of field reports, expenses. • Strong technical troubleshooting and problem-solving skills. • Ability to work independently and as part of a team. • Willingness to comply with all safety regulations and procedures. • Ability to interact effectively with customer and contractor personnel. • Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet. • Must provide transportation from home to the office. Transportation to customer’s location will be provided.
COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings)
• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information. • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan). • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees). • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals. • All regular full-time employees receive up to 11 paid holidays per year.