About this role
Job Purpose:
• Responsible for onboarding and off-boarding processes with a focus on continuous improvement and digital transformation. • Act as a strategic partner to HR and business leaders to embed a culture of employee centricity and operational excellence. • Responsible for recording and maintaining data on Mashreq HRMS and all HR OPS. • Responsible for initiatives to improve employee engagement, onboarding, and off boarding processes aligned with organizational culture and business goals. Key Result Areas: HR Help Desk: • Responsible for managing the employee experience, First/Single point of contact for all HR related queries. • Policy/process guidance responsible for responding to all employee queries/concerns addressed to the employee experience. • Analyze the call flow to identify/highlight areas of concern and assist in finding possible ways of reducing them. HRMS Management: • Primarily responsible for the creation of employee profiles, jobs & organization linkage. • Maintenance of HRMS – New Joiners, Transfers, Promotions, Increments, resignations etc. Other Responsibilities: • Employee Insurance: Maintaining MIS, Card Issuance for employee and dependents. • Act as “Maker” for the payroll process. • Responsible for all onboarding/off boarding process. • Handling all the governmental relations (Social insurance, taxation, etc...) • Responsible for the employee confirmations & annual contracts renewal. • Investigating and resolving employee relations disputes. • Responsible for the Custody and reconciliation of staff files. • Maintain high-quality, timely reporting and strengthen employee support processes. • Regularly test and review the RCSA. Job Requirements: 3 to 5 Years of relevant experience