About this role
Required Skills / Experience /Qualifications: Bachelor’s degree in Technology (or equivalent) or related work experience. ServiceNow Certified System Administrator (CSA) Certification ( Valid certification is mandatory) 3+ years of demonstrated experience in ServiceNow development, configuration, deployment, and administration Relevant experience in ServiceNow configuration & administration with Strong understanding of ServiceNow Software development experience in one or more general purpose programming languages Expertise with Web technologies such as SOAP, WSDL, REST, JavaScript, XML, HTML, JSON, PowerShell, AngularJS, LDAP, MS AD. Experience with ITSM, ITBM, ITOM. Knowledge of ITIL processes Experience with Service Portal and Automations across the ServiceNow platform Experience with Performance Analytics, Platform Analytics and external reporting tools (i.e., Power BI, Tableau, Domo). Experience with CMDB, and integration with other external modules Solid team player with a "can do” attitude Extremely organized with strong time-management skills Ability to contribute to and lead projects following Agile methodology Process and detail oriented, analytical and inquisitive Ability to deliver solutions to improve and automate complex and/or critical business processes Strong professional and interpersonal skills including: creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage. Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary Ability to multi-task across project/initiatives and deliver according to time commitments and manage competing priorities across project and operational assignments Combined features of Team Player and ability to manage and prioritize numerous competing initiatives of varying complexity with minimal supervision Must be a self-starter and keen to explore new solutions. Strong analytical skills with an attention to detail and accuracy Past training and certifications are preferred