About this role
Job summary
Patient Pathway Coordinator, Specialised Cardiology
We are looking for an enthusiastic and highly motivated Patient Pathway Coordinator to join our Congenital Cardiology service. This will include managing patient and hospital correspondence, managing the patient tracking list and booking appointments all to support the patient's journey.You will be working with consultants, nurses and genetic counsellors to provide high quality care to patients. Congenital Cardiology sits within the Specialised Cardiology directorate, alongside seven other specialist service
Main duties of the job
You will work with the Service Manager/Delivery Manager or Senior Patient Care Coordinator (line manager) to ensure that administrative processes for the patient pathway meet the quality standards required both nationally and within the directorate and are adhered to. You'll support with improving the service and administrative pathways by offering prompt and professional communication with patients and other healthcare providers, as well as booking responsibility, managing the attendance of patients and typing clinical letters.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment
Person Specification
Qualifications Essential
GCSE A Level or equivalent standard of education A good level of medical terminology acquired through education, training or work experience ECDL or equivalent experience ie experience of a range of IT packages such as word, excel, outlook and power point
Experience Essential
Minimum of 3 years administration/medical secretarial/ pathway experience or equivalent non NHS
Knowledge Desirable
Education/Requirements Supervisory or office management skills equivalent to certificate level
Skills Essential
Keyboard skills to access and input to data systems; Competent in Microsoft Office Competence with a range of IT packages, e.g. CRS and EPR Understanding of Data Protection Act and Freedom of Information Act
Desirable
Ability to use information to monitor processes, plan and initiate action
Other Essential
The ability to plan and coordinate activities and changes to systems or standards Flexible approach to the planning and co-ordination of patient pathways to ensure maximum use of clinical time. Methodical and logical approach to work prioritisation and planning
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Barts Health NHS Trust
Address St Bartholomew's Hospital
West Smithfield
London
EC1A 7BE
United Kingdom
Employer's website https://www.bartshealth.nhs.uk (Opens in a new tab)