About this role
Job summary
The Ward Clerk plays a central role in the smooth running of a new ward designed for patients who are medically and therapy fit but awaiting discharge, onward placement, or community support. This role ensures the ward operates efficiently by providing high-quality administrative support, excellent communication, and a welcoming, organised environment for patients, families, and staff.
We are looking for an enthusiastic individual who enjoys working in a Team, has good interpersonal skills and are efficient individuals with excellent communication and IT skills.
You will be an integral member of the Community and Liaison team, providing an effective day-to-day clerical support to facilitate the smooth running of these services.
Main duties of the job
The successful candidate will be required to provide comprehensive and confidential administrative and clerical activities. These will include answering the telephone, meeting and greeting staff, filing, general clerical duties such as data collection and using NHS IT systems eg. EMIS, in order to meet the needs of the service in accordance with Departmental, Trust and National standards, policies and procedures.
Please see job description
About us
The Secretary of State has approved the partnership between St Helens & Knowsley Teaching Hospitals and Southport & Ormskirk Hospitals.
From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
CARE that is evidence based, high quality and compassionate SAFETY that is of the highest standards COMMUNICATION that is open, inclusive and respectful SYSTEMS that are efficient, patient centred and reliable PATHWAYS that are best practice and embedded, but also respect the individual needs of patients Our achievements include:
Trust rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme Please see our Wellbeing & Benefits booklet for more information on our staff benefits.
Job description Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date:
Closing date:
Shortlisting date:
Interview date:
Please be aware, that we may close a vacancy earlier that stated, should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.
Person Specification
Skills Essential
Excellent written and verbal communication skills Ability to work effectively as both an individual and as a team Ability to plan, monitor & organise own workload Ability to deal with the public & relatives in a calm & effective manner
Knowledge & Experience Essential
Computer knowledge / keyboard skills Previous NHS Experience Experience in an administrative post
Desirable
Ability to process and store information
Qualifications Essential
Good general education to O level / GCSE
Desirable
Computer course, IE ECDL
Other Essential
Role involves sitting, standing and walking Role involves delivering to other departments l.E referrals, case notes Involves ability to take telephone calls with enquiries and relay accurate information/ messages On rare occasions can be subjected to distressing or emotional circumstances Working in a Clinical Department Working in a fast paced environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Ormskirk Hospital
Wigan Road
Ormskirk
L39 2AZ
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)