About this role
Job summary
This post is based in the Cancer Performance Team and full training will be provided on all aspects of managing cancer 2 week wait referrals, tracking patients through their tests and appointments to enable the team to determine if patients have cancer or not. This is an admin based role in a busy service and would suit people who like to be busy and are interested in providing a high level of customer service to internal and external stakeholders.
Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.
For this role you will undertake a 22-month development programme in Business Administration within the Community Therapies Services , through work-based learning and by attending regular training sessions. Successfully completing the training programme will lead to an Advanced Apprenticeship Level 3.
This position is on a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved. Please be advised if you already hold a relevant qualification in this Business Administration or Business Management at this level orhigher you are not eligible to apply.
Main duties of the job
The opportunity has arisen for a full time Band 3 ,booking officer within the Cancer Performance Team at North Middlesex University Hospital NHS Trust.
The role is administrative and will require great organisational skills and attention to detail as well as excellent communication skills. You will regularly liaise with clinicians and admin staff. There is a full training package accompanying this role. You will need to be able to cope well under pressure, show initiative and work well as part of a team.
The 2ww booking officer works with the cancer services to ensure that all suspected cancer patients are booked within cancer targets and cancer pathways are mapped and followed up appropriately. They also work closely with the Cancer Performance Manager and Service Managers in ensuring collection and management of the national cancer minimum data sets for all patients.
Previous experience of office/admin duties including Microsoft software packages such as Excel and working within the healthcare setting is essential , Careflow and Somerset . We will require references from your current and previous employer(s). Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Knowledge and Experience Essential
Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes. Experience of using patient administration systems Knowledge of key patient access targets and NHS modernisation agenda Understanding of a range of work procedures and practices Understanding of double registrations
Desirable
Working in an NHS environment Minimum 2 years experience within the NHS Register
Skills and Abailities Essential
A Willingness to learn and committed to studies in order to achieve qualifications Ability to develop effective working relationships across the organization. Maintain a professional approach: Smart and presentable Ability to communicate effectively and sensitively with others from a variety of backgrounds, both verbal and written Demonstrate understanding re the importance of patient confidentiality and data protection
Desirable
Experience working with Careflow/ERS/ Soliton/ Somerset
Other attriubtes Essential
Team member with a flexible approach to work, willing to adapt to changing situations Values and respects others, treats everyone as an individual, is nonjudgmental Motivated to be genuinely kind and caring Helps and cooperates with colleagues Motivated to make a difference in whatever way they can
Royal Free World Class Values Essential
Demonstrable ability to meet the Trust Values
Education & professional Qualification s Essential
Educated to first level degree or two years equivalent experience with NHS Good typing skills Ability to proactively identify own training needs and identify training opportunities
Desirable
Educated to first level degree or two years equivalent experience with NHS.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address North Middlesex Hospital
Sterling Way
London
N18 1QX
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)