About this role
Job summary
In partnership with Macmillan Cancer Support, we are recruiting a Macmillan Cancer Social Prescriber (Band 4) to support delivery of the Improving my Cancer Journey (ICJ) service within the Primary, Community and Intermediate Care (PCIC) Directorate across Cardiff and the Vale.
This role supports people affected by cancer through a non-clinical, community-based social prescribing approach, working primarily within primary care and community settings.
The postholder will act as a friendly point of contact from referral, holding personalised conversations to understand what matters most to people and supporting them to access community, voluntary sector and wellbeing services alongside their cancer care. Approved ICJ conversation tools will be used in line with agreed protocols to support consistent, high-quality non-clinical discussions.
Working as part of the wider ICJ team and under the supervision of the Macmillan Project Manager, the postholder will work closely with primary care, cancer teams, community organisations and third sector partners. The role focuses on information, signposting and navigation, with clear professional boundaries and appropriate escalation when required.
Welsh language skills are desirable; Welsh and/or English speakers are welcome to apply. This post is fixed term due to Macmillan funding, with potential for extension subject to future funding. Secondment applicants must obtain line manager approval prior to application.
Main duties of the job
Act as a member of the Improving my Cancer Journey (ICJ) team within Primary, Community and Intermediate Care (PCIC), supporting people affected by cancer through a non-clinical, person-centred approach.
Act as a friendly and accessible point of contact for people referred to the service, providing support through face-to-face, telephone and virtual contact. Hold structured, personalised conversations to understand what matters most to people, focusing on non-clinical practical, emotional and social needs. Use approved ICJ conversation tools in line with agreed protocols to support high-quality non-clinical discussions and appropriate signposting. Provide clear information and signposting to community, voluntary sector and wellbeing services, supporting individuals to navigate available resources. Maintain appropriate follow-up contact to support engagement, recognise changes in circumstances, and escalate concerns when outside the scope of the role. Build and maintain effective working relationships with primary care, community and third sector partners to support joined-up, person-centred pathways. Accurately record interactions and outcomes using approved digital systems, contributing to service monitoring, evaluation and improvement.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description Job responsibilities
This post is Fixed Term/Secondment for 12 months due to funding
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge Essential
NVQ Level 3 or equivalent experience GCSE English Language and Mathematics (A-C) or equivalent Evidence of ongoing learning or continuing professional development Understanding of person centred care and holistic, non clinical support Basic understanding of the health and social care environment Awareness of safeguarding principles and the importance of confidentiality, data protection and information governance
Desirable
Health, social care or community development qualification (NVQ 4, diploma level modules) Training or education related to cancer, social prescribing, and or wellbeing support Knowledge of NHS Wales cancer policies (e.g., Quality Statement for Cancer, Cancer Delivery Plan) Knowledge of Macmillan Cancer Support and the role of voluntary/community organisations Familiarity with healthcare terminology
Experience Essential
Experience in a role involving direct contact with the public, patients, carers or community members Experience providing support related to wellbeing, social issues, practical needs or community resources Experience working collaboratively with primary care, community groups, voluntary sector or third sector partners Experience of multi agency or multidisciplinary working Experience maintaining accurate records or handling information appropriately Experience supporting individuals in sensitive or challenging circumstances
Desirable
Experience working in NHS, social care or voluntary sector settings Experience working with people affected by cancer or long term conditions Experience working with grassroots community organisations or local wellbeing initiatives Experience using client, case management or patient administration systems Experience gathering feedback, data or supporting service evaluation
Skills and Attributes Essential
Strong verbal and written communication skills, with the ability to communicate sensitively and professionally Ability to build rapport, listen actively and demonstrate empathy Good organisational skills and ability to prioritise own workload Ability to work effectively as part of a team across organisational boundaries IT literacy, including email, digital systems and accurate data entry Ability to recognise personal limitations and seek support Ability to maintain professional boundaries and work within a non clinical role
Desirable
Previous experience using digital record systems or community directory platforms Welsh Language Skills levels 1 to 5, Ability to communicate in Welsh (or willingness to learn to the required level)
Other Essential
Ability to travel across Cardiff and the Vale (and other areas if the service expands) Satisfactory Enhanced DBS clearance including an Adults Barred List check
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cardiff and Vale University Health Board
Address Base to be determined upon commencement
Primary, Community & Intermediate Care North and West Cardiff Locality Offices
Cardiff
CF14 7XB
United Kingdom
Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)