About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The Senior Manager – Application Development / IT Delivery is responsible for leading end-to-end software delivery, managing multiple development teams, and ensuring successful execution of large-scale IT programs. This role combines technical leadership, delivery management, stakeholder engagement, and strategic planning to drive business outcomes.
Required Qualifications/Experience
• Bachelor’s degree in Computer Science, Information Systems, or related field. • 15+ years of IT experience with 5+ years in leadership roles. • Hands on experience with Java technologies • Proven experience managing large-scale software development and delivery programs. • Strong understanding of SDLC methodologies (Agile, Waterfall, Hybrid). • Experience managing cross-functional and distributed teams. • Lead end-to-end delivery of software development projects from initiation to deployment. • Ensure delivery within scope, timeline, budget, and quality standards. • Define project plans, milestones, resource allocation, and delivery strategies. • Monitor progress, track KPIs, and provide regular status updates to stakeholders. • Manage risks, dependencies, and issues with proactive mitigation strategies. • Oversee change management and ensure smooth implementation of enhancements. • Manage and mentor multiple teams (10–20+ members), including developers, QA, and analysts. • Provide leadership to first-level managers, supervisors, and individual contributors. • Drive hiring, onboarding, performance management, and career development. • Foster a high-performance, accountable, and collaborative team culture. • Build team capability and ensure skill development aligned with business needs.
Delivery & Program Management
Leadership & People Management
Technical Oversight
• Provide technical direction across application development lifecycle (SDLC). • Guide architecture, design, and development of scalable and secure solutions. • Ensure adherence to best practices in coding, security, and compliance. • Oversee system integration, infrastructure alignment, and deployment strategies. • Review technical estimates, solution approaches, and delivery methodologies.
Stakeholder & Client Management
• Act as the primary point of contact for delivery and program-related communications. • Collaborate with business stakeholders, executives, vendors, and cross-functional teams. • Translate business requirements into technical execution strategies. • Influence senior leadership through clear communication and data-driven insights.
Strategic & Operational Management
• Contribute to business planning, budgeting, and resource forecasting. • Drive innovation and continuous improvement in delivery processes. • Align delivery strategy with organizational goals and client expectations. • Ensure compliance with IT governance, audit, and regulatory requirements.
Process & Quality Management
• Ensure adherence to Agile/Scrum or hybrid delivery frameworks. • Implement and monitor quality assurance and testing processes. • Drive continuous improvement initiatives across delivery and operations. • Establish and enforce best practices for SDLC, DevOps, and release management.
Preferred Experience
• Experience in Healthcare domain (PBM, Medicaid, MMIS, DSS) is a plus. • PMP or equivalent project management certification preferred.
Core Competencies
• Leadership & Team Building • Strategic Thinking & Execution • Program & Portfolio Management • Stakeholder Management • Risk Management • Communication & Influence • Problem Solving & Decision Making • Education: • Bachelors degree in Information Systems or Computer Science, or equivalent combination of education and work experience.