About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
•Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities.
•Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.
•Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality.
•Key point of contact for client and training participant escalations, issues and concerns and resolves them.
•Participates in employee performance reviews and improvement efforts.
•Monitors appropriate staffing.
•Participates in candidate interviews and oversees new hire training.