About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Requires relevant expertise in a professional, sales, or technical area through formal education. • Performs technical-based activities. • Contributes to and manages projects. • Uses deductive reasoning to solve problems and make recommendations. • Interfaces with and influences key stakeholders. • Leverages previous knowledge and expertise to achieve results. • Ability to complete work self-guided. • College or university degree required or the equivalent work experience providing exposure to fundamental theories and concepts.
General Profile
• Performs routine assignments. • Develops skills by performing structured work assignments. • Uses existing procedures to solve routine or standard problems. • Receives instruction, guidance, and direction from others.
Functional Knowledge
• Requires a conceptual understanding of theories, practices, and procedures.
Business Expertise
• Applies general knowledge of business developed through education or prior experience.
Impact
• Has a limited impact on own work team. • Follows standardized procedures and practices to achieve objectives and meet deadlines.
Leadership
• No supervisory responsibilities. • Responsible for developing technical contributions.
Problem Solving
• Uses existing procedures to solve standard problems. • Examines information and standard practices to make judgments.
Interpersonal Skills
• Exchanges information and ideas effectively and checks for understanding.
Responsibility Statements
• Guides and directs on HR programs and procedures. • Ensures the accuracy and integrity of HR data by conducting routine audit tests. • Prepares documentation for the HR knowledge database. • Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions. • Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. • Compiles issue logs/complaints and provides feedback on HR policy, processes, and programs. • Identifies process improvements. • Performs other duties as assigned. • Complies with all policies and standards.