About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
• Expands skills within an analytical or operational process. • Maintains appropriate licenses, training, and certifications. • Applies experience and skills to complete assigned work. • Works within established procedures and practices. • Works with a moderate degree of supervision.
Functional Knowledge
• Developed skills in a range of processes, procedures, and systems.
Business Expertise
• Understanding of how best teams integrate and work together to achieve company goals.
Impact
• Impacts a team, by example, through the quality service and information provided. • Follows standardized procedures and practices and receives moderate supervision and guidance.
Leadership
• Has no supervisory responsibilities. • Manages own workload.
Problem Solving
• Ability to problem solve, self-guided. • Evaluates issues and solutions to provide the best outcome for the client and end-users.
Interpersonal Skills
• Exchanges information and ideas effectively.
Responsibility Statements
• Monitors the equipment to ensure it is operating correctly and reports any malfunctions. • Ensures troubleshooting issues are identified and communicated. • Understands and follows Quality Control criteria and procedures. • Handles set up, installation, and readiness for operation of equipment. • Reviews all equipment components to ensure quality standards are met. • Completes all required documentation to keep a record of the equipment maintenance. • May need to operate a company vehicle in order to service remote devices. • Performs recommended preventative maintenance. • Assists and guides Level 1. • Occasionally performs all tasks from level 1. • Performs other duties as assigned. • Complies with all policies and standards.