About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job purpose To support the Order-to-Cash (OTC) process for the China region by managing invoicing, cash allocation, and sector-related inquiries, while ensuring accuracy, efficiency, and timely execution of all transactions. Duties and responsibilities
• Manage and execute the end-to-end Order to Cash process.
• Process customer order and ensure accuracy in order entry.
• Generate and send invoices to customers.
• Assist in resolving customer billing inquiries and discrepancies.
• Perform daily cash allocation activities and clearing.
• Maintain accurate customer records in the SAP system.
• Collaborate with other departments to resolve issues.
• Generate customers’ statement of account.
• Prepare of closing reports including ageing report, revenue report, bank reconciliation, intercompany reconciliation, VAT report, incentive report etc.
• Update desktop procedure from time-to-time.
• Lead customer billing and collections efforts, resolving complex issues.
• Fulfilment of sectors’ satisfaction.
• Perform reconciliations and ensure timely cash allocation.
• Support in audit activities.
Qualifications
• Diploma / Degree in Accounting or minimum 1 year in OTC relevant experiences
• Experience with SAP system is an added advantage.
• MNC share services exposure is preferable such as Asia pacific countries.
• Speak, Read and Write in Mandarin
• Computer literally especially excels basic and intermediate level (Pivot, formula link) and words.
• Able to meet strict deadlines with quality output.
• Able to work under pressure during month end closed and ad-hoc support as and when required.
• FRESH GRADUATES ARE ENCOURAGED TO APPLY