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Quality Assurance Associate III @ Conduent

Bangalore, Karnataka, IndiaOnsiteFull-timePosted 29 days ago

Opens on the employer's site

About this role

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Expands skills within an analytical or operational process. • Maintains appropriate licenses, training, and certifications. • Applies experience and skills to complete assigned work. • Works within established procedures and practices. • Establishes the appropriate approach for new assignments. • Works with a limited degree of supervision.

Functional Knowledge

• Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

• Helps teams to integrate and work together to support the achievement of company goals.

Impact

• Impacts a team, by example, through the quality service and information provided. • Uses discretion to modify work practices and processes to achieve results or improve efficiency.

Leadership

• May provide informal guidance to junior team members.

Problem Solving

• Ability to problem solve, self-guided. • Evaluates issues and solutions to provide the best outcome for clients and end-users.

Interpersonal Skills

• Clearly and effectively exchanges information and ideas.

Responsibility Statements

• Creates a quality checklist to determine potential defects. • Reviews transactions and selects samples for auditing. • Performs risk assessments related to performance monitoring and financial operations. • Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing. • Validates audit findings with operations personnel to concur with root cause analysis (RCA). • Performs other duties as assigned. • Complies with all policies and standards.

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Quality Assurance Associate III at Conduent | ResuMinder Jobs