About this role
Job summary
An exciting opportunity has arisen for an administrative and clerical assistant to join us on a fixed term basis of 12 months to cover maternity leave.
As the successful candidate you will participate in the management and organisation of the maternity Electronic Patient Records (EPR) referral process for the booking of appointments for new pregnancies and transfer of care
The Successful applicant is required to work with minimal supervision and coordinate activities to ensure that an efficient service is provided to service users.
You will have a welcoming and professional approach to all members ofthe public and staff attending the department, and the ability to deal with sensitive, confidential information and queries regarding service users in a sympathetic and reassuring manner.
Main duties of the job
As part of this role you will be required to:
Provide comprehensive clerical support to clinical services Book service users into into clinics/making appointments To receive telephone calls regarding the referral process and assist patients access and complete the process. To Contact service users who do not have access to the internet and complete the referral form with them. To ensure the patients have access to initial pregnancy appointments at the appropriate time and place and with the appropriate midwife. To input data to computerised systems, as required. Provide clerical support to the Community Midwifery team as required.
About us
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
We are working towards becoming a truly inclusive organisation by celebrating inclusion and diversity, and are committed to eliminating discrimination, reducing health inequalities, promoting equal opportunities and respect for all of our colleagues and patients.
We are working hard to enhance the health and wellbeing of our workforce, improving the quality of their working life and valuing their contribution to high quality patient care. Our Flourish at Work is a big part of that.
This post would also be attractive to individuals looking for full time employment, working for an organisation who actively promotes a healthy work and home life balance.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person Specification
Experience Essential
Have a demonstrable understanding of general office equipment i.e. computer, fax Knowledge of clerical / admin systems and processes Recent knowledge of Microsoft 365
Desirable
Previous experience within healthcare setting Clerical experience within similar organisation
Education and qualifications Essential
Good numeracy and literacy skills Good general education Previous admin experience
Desirable
ECDL or equivalent RSA 1 & 2 or equivalent Customer Care qualification or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Morecambe Bay NHS Trust
Address Furness General Hospital
Dalton Lane
Barrow-in-Furness
LA14 4LF
United Kingdom
Employer's website https://www.uhmb.nhs.uk (Opens in a new tab)