About this role
Under general supervision, responsible for supervising the field service staff in customer support activities involving installation, engineering, repair, and upgrading of equipment and systems for customers. At least five (5) years as a Customer Service Engineer and at least two (2) years of supervisory level or lead role. Ability to work with assigned projects that are diverse; requires judgment in selecting best correctional method. Computer literate with a working knowledge of Word and Excel. Supervisory management skill. Excellent interpersonal, oral and written communication skills. Ability to provide direction and training to staff.