About this role
Job summary
Sussex Premier Health is a private hospital owned by East Sussex Health Care who are looking for a someone who is passionate about customer service to join their reception team. You will be the face of the hospital greeting our patients, Consultants, contactors and anyone else who comes through our front doors.
You will need to be able to think on your feet and always stay calm with any challenge that may come your way.
Main duties of the job
To receive, admit and direct all patients and visitors and to operate communications equipment. To provide an efficient, courteous and friendly reception service to accommodate the needs of inpatients and outpatients, all visitors to the hospital, consultants and other members of staff.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Job description Job responsibilities
See job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications Essential
Good general education to GCSE level or equivalent level
Experience Essential
Previous experience of customer services dealing with the general public and in face to face role
Skills Essential
Demonstrates good customer services to include face to face office and telephone work
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East Sussex Healthcare NHS Trust
Address Sussex Premier Health
The Ridge
St Leonards on sea
TN37 7RE
United Kingdom
Employer's website http://jobs.esht.nhs.uk/ (Opens in a new tab)