About this role
Job summary Job title: Healthcare Assistant Location: Broad Oak Medical Practice Salary: Up to £30,000 depending on experience Hours: 18 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can
Main duties of the job As a Healthcare Assistant at Broad Oak Medical Practice for Operose Health, you will assist with patient duties as required, support clinical and Nurse Lead team members with patient care, and work with patients with long-term conditions like Diabetes, requiring experience in phlebotomy. You will provide clinical procedures including new patient health checks, BMI, blood pressure, pulse, and simple wound care. Administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering will also be part of your role.
About us Operose Health is dedicated to delivering local primary care at scale, with the aim of improving access, outcomes, and patient experiences. The organisation inculcates core values of Caring, Ambition, Resourcefulness, and Excellence among its employees. Caring focuses on listening with compassion and support, Ambition on transforming patient experience, Resourcefulness encourages creativity and lifelong learning, and Excellence promotes doing the best for patients, staff, and NHS partners. These values guide the operation and service delivery by fostering an environment of empowerment and purpose.
Job description Job responsibilities
Job title:Healthcare Assistant
Location:Broad Oak Medical Practice
Salary:Up to £30,000 depending on experience
Hours: 18
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:
Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.Ideal Candidate: What we look for in new colleagues:
Experience in a Primary Care setting and phlebotomy. Able to work within processes, procedures and maintain confidently and data security. Must be able to adapt with changing priorities and be personable, polite and patient with our patients. Must have basic PC skills such as Word, Excel and email. Ability to use own judgement and be aware of professional boundaries they are working to. Package Description: How well support you:
27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system and annual formative clinical assessments to support competency development. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.
Person Specification
Qualifications Essential
Experience in a Primary Care setting and phlebotomy, ability to work within processes, adaptability, patient interaction skills, basic PC skills such as Word, Excel, and email, and ability to use own judgement while respecting professional boundaries.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Operose Health
Address Operose Health
Nottingham
NG8 6LN
United Kingdom
Employer's website https://www.operosehealth.co.uk/ (Opens in a new tab)