About this role
Job summary
We have an excellent opportunity for a motivated and well-organised individual to join our Musculoskeletal (MSK) Therapies Department as an Assistant Medical Secretary.
In this role, you will provide administrative support, working closely with the Secretarial Team and Advanced Physio Practitioners. You will be involved in supporting a busy clinical service, gaining exposure to complex terminology and developing a strong understanding of pathways and patient care processes.
This is an opportunity to build your administrative skills within a supportive and collaborative team, while contributing to the effective and efficient running of a fast-paced clinical department.
The post is based onsite at Clifton Park Chapel.
We look forward to receiving your application.
Main duties of the job
Utilise strong administrative and audio-typing skills, supported by relevant experience or qualifications, to produce accurate clinical correspondence.
Print, process, transmit, and distribute patient correspondence and results letters, ensuring deadlines are met and items are sent promptly to the post room where required.
Provide timely and precise audio typing to support the Advanced Physiotherapy Practitioners and the wider clinical team.
Undertake a range of general administrative and office duties to support the efficient day-to-day running of the service.
Demonstrate excellent organisational skills, with the ability to manage and prioritise a varied and demanding workload.
Work confidently and efficiently with minimal supervision, using initiative to meet service needs.
Maintain effective communication with members of the medical secretary team and wider staff.
Adhere to strict standards of confidentiality, data protection, and professionalism at all times.
Actively participate in training and development opportunities to enhance skills and knowledge.
Contribute positively to a supportive, flexible, and motivated team environment.
Communicate clearly and professionally with patients, demonstrating a confident and courteous telephone manner.
About us
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Qualifications Essential
Educated to GCSE Level or equivalent. English at C or above - or equivalent qualification/demonstrable experience Word processing and Typing skills - RSA III or NVQ3 Level (or relevant experience)
Experience Essential
Previous Secretarial/Administrative experience (6 months minimum). Thorough knowledge of complex medical terminology. Knowledge of Microsoft Office (Word, Excel and Outlook)
Desirable
Previous Office/Administrative experience in an NHS environment
Skills Essential
Able to organize and prioritise own workload
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust
Address Clifton Park Chapel
Shipton Road
York
YO30 5PB
United Kingdom
Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)