About this role
Job summary
The post holder will work as part of the team, and to provide an effective and efficient receptionist and administrative support service to the ward.
Internally the post holder will develop effective working relationships with Willow ward Multidisciplinary Team, Willow ward Management Team, Site Management,ASPH support services
Externally this include,Patient,Family members/ Carers and Transport
Main duties of the job
o - Answer telephone and co-ordinate messages, initiating action accordingly.
Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
Assist with patients' property checks, receipts of property and safe storage as necessary.
Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.
Process requisitions for repair as necessary. Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required. Maintain/assist with ordering of food and other supplies.
Always act in a professional manner to uphold good standards of conduct. To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Support in career development Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description Job responsibilities
Answer telephone and co-ordinate messages, initiating action accordingly.
Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
Assist with patients property checks, receipts of property and safe storage as necessary.
Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.
Process requisitions for repair as necessary.
Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.
Maintain/assist with ordering of food and other supplies.
Always act in a professional manner to uphold good standards of conduct.
To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Person Specification
Qualifications and Further Training Essential
Education to GCSE level or equivalent Previous administrative work
Desirable
Good Keyboard skills
Experience Essential
Previous administrative work Working with a team
Desirable
Previous hospital experience within a clerical function
Skills Essential
You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role Ability to organise work and prioritise workload Adaptability/flexibility
Desirable
Excellent keyboard skills
Attitude, Behaviour and Values Essential
Customer service focus Willing and able to take personal responsibility Flexible in their attitudes and behaviours to support team working and delivery of objectives Supports and promotes equality and diversity
Desirable
Able to deal with difficult situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Ashford & St. Peter's Hospitals NHS Foundation Trust
Address ST PETERS HOSPITAL
GUILDFORD ROAD
Chertsey
KT16 0PZ
United Kingdom
Employer's website https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)