About this role
Desktop Support Engineer
• ** Troubleshooting:** Diagnosing and resolving hardware (PCs, printers, peripherals) and software (OS, applications) issues.
• ** Installation & Configuration:** Setting up new computers, installing software, and configuring systems for users.
• ** User Support (Help Desk):** Providing direct assistance (phone, chat, in-person) to users for IT-related problems.
• ** Maintenance: ** Performing regular updates, security patches, and asset management.
Graduate