About this role
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
The Credit Processing Analyst will play a vital role in our back-office operations, specifically within the CLM Domestic BFSI department. They will be responsible for handling credit-related inquiries, processing applications, and ensuring a smooth and efficient customer journey. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams to deliver exceptional customer service.
• Process credit applications and perform thorough credit assessments. • Review and analyze customer financial information to make informed decisions. • Communicate with customers regarding their credit applications and provide updates. • Collaborate with the underwriting team to ensure accurate and timely credit approvals. • Maintain accurate records and documentation for all credit-related activities. • Identify and resolve any credit-related issues or disputes promptly. • Stay updated with industry regulations and best practices in credit processing. • Provide support to the customer care team in handling credit-related inquiries. • Assist in developing and implementing credit processing policies and procedures.
• Bachelor's degree in Finance, Business, or a related field. • Minimum 2 years of experience in credit processing or a similar role. • Strong knowledge of credit analysis and underwriting principles. • Excellent communication and interpersonal skills. • Proficiency in using credit processing software and MS Office. • Ability to work independently and manage multiple tasks. • Analytical mindset with attention to detail. • Excellent problem-solving and decision-making abilities. • Willingness to stay updated with industry trends and regulations. • A customer-centric approach and a positive attitude.