About this role
Job summary
The post holder works within a multi-disciplinary 24/7 Crisis Resolution and Home Treatment Team, providing urgent assessment and support to people experiencing acute mental health crises, both functional and organic. Under senior supervision, the role includes supporting mental health and risk assessments, delivering home treatment, providing evidence-based interventions, monitoring care and treatment plans, contributing to reviews, and supporting care packages, including for organic presentations. The post holder will supervise junior staff and assist with the operational duty system on a rotational basis, contributing to gatekeeping, early discharge, out-of-hours access, and crisis assessments. They must follow organisational systems and processes, manage competing priorities, and act as a clinical resource for junior colleagues. The role also supports agile working and may include delegated responsibilities as appropriate.
Main duties of the job
The post holder communicates effectively with service users, carers, colleagues and external agencies, using tact, diplomacy and age-appropriate approaches. They provide clear written and verbal information, lead reviews, advocate for service users and follow Trust communication policies. They work within their professional code, participate in supervision, and provide supervision to junior staff. They plan and organise their workload, manage complex activities, adapt to changing demands and apply legal frameworks such as the Mental Health Act and Mental Capacity Act. They use IT systems safely, maintain required training and undertakesafety intervention and disengagement where needed.
Clinical duties include assessing needs, planning and reviewing care, delivering interventions, safeguarding, supporting physical health, enabling meaningful activities and working within the framework. They ensure confidentiality, promote equality, and reduce risks. They manage resources responsibly, support staff development, mentor learners, undertake appraisals and delegate tasks appropriately. They maintain accurate records, follow information governance standards and support research and audit.
The role involves working across varied settings, managing interruptions, handling distressing situations, and adhering to infection control, health and safety and environmental policies. Agile working, computer use, driving and exposure to challenging conditions are required.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
generous annual leave entitlement which increases during your time with us excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes wellbeing support, including an in-house counselling service, external helpline and more staff networks and support group We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description Job responsibilities
Communicate with both internal and external stakeholders, such as service users, carers, other teams, third sector and voluntary organisations. Communicate effectively across a wide variety of settings, using tact and diplomacy in response to situations that may be complex and sensitive and may have resulted from conflict. Provide advice and use their initiative and follow organisational procedures in routine and crisis situations Apply communication skills which take account of age-related, as well as, other communication needs and differences, in order to plan, deliver and evaluate services for older people. Apply enhanced communication skills both oral and written communicate information within records and reports within their service area. This may also include the need to respond to and offer and reassurance to questions and concerns from a variety of groups, such as service users, carers and other staff/teams. Comply with local and Trust policies and procedures regarding appropriate communication. Be required to lead clients reviews within the multi-disciplinary team and act as an advocate for service users. Act within the limits of their competency and authority in line with their professional code of conduct Take responsibility and actively participate in both managerial and professional supervision to ensure your competence and support your continuous professional development. Provide management and/or clinical supervision to junior staff with their team. Ensure that their practice is at a level to determine an action from a range of options to evaluate and deliver advice in complex situations. Undertake routine management and organisation of their own time and activities to support the completion of their designated role within the team. Plan and manage a range of activities which may be complex in nature and delegate appropriate responsibilities to other members of the team Review, evaluate and adjust activities in response to the changing demands of the environment Have good knowledge of and comply with relevant legal frameworks such as the Mental Health Act 2008 Capacity act 2005 Proactively manage the varying demands of the team within which they work, for example complaints and adverse incident
Person Specification
Qualifications Essential
Relevant Professional Qualification i.e RMN, DipCOT Expertise within a discipline underpinned by theory Professional clinical knowledge acquired through degree/ diploma
Knowledge Essential
Excellent written communication skills
Experience Essential
Experience in Acute Mental health care setting Experience of undertaking assessment, formulation, risk assessment and positive risk management Evidence of continuing professional development
Other Essential
Must have full driving licence and access to a motor vehicle for business use
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Coventry and Warwickshire Partnership Trust
Address South Warwickshire Crisis Resolution and Home Treatment Team
St Michael's Hospital, St Michael's Road
Warwick
CV34 5QW
United Kingdom
Employer's website https://www.covwarkpt.nhs.uk/ (Opens in a new tab)