About this role
Job summary
Are you passionate about improving mental health services and using your lived experience to drive meaningful change?
Join our Quality Improvement (QI) Team and play a key role in ensuring co-production is at the heart of everything we do. You'll work alongside service users, carers, communities and staff to shape and deliver impactful QI projects across the Trust.
You will:
Champion co-production and inclusion across projects
Engage with diverse communities to reduce inequalities
Support delivery, monitoring and improvement of QI programmes
Use data and feedback to influence change
We're looking for someone with lived experience of mental health services who is organised, confident working with others, and passionate about making a difference.
Be part of a team where your voice matters and your experience creates real impact :-)
Interviews 17/18 June
Main duties of the job
Please see the full Job Description/Person Specification attached.
The QI Lived Experience Co-ordinator will provide advice, support and direct intervention to ensure that all QI projects have been co-created and co-designed with people who use our services. This role is critical to support QI leads and QI project managers to be inclusive and will support the project to reach out to groups of service users, carers, communities and other significant groups to ensure coproduction is embedded.You will be a critical lead in the focus on inequalities and ensuring the appropriate engagement, measurement and feedback cycles are completed when working with communities who are disadvantaged. Links with the GMMH PCREF lead and EDI team are critical.You will be responsible for developing metrics to measure coproduction and engagement and reporting on these through governance channels. You should demonstrate a confidence in contributing to a Quality improvement project as an effective member of a team. You will needto have (or develop) the ability to interpret, display and use relevant data sets to support improvement projects. You will be supported to create, monitor and update systems to manage QI projects. Project Managers will work with you to identify co-production risks and ensure that appropriate mitigation is applied to ensure that quality standards are met, and project outputs are delivered on time.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Person Specification
Education/ Qualifications Essential
Post graduate diploma or equivalent level experience in the use of mental health services - this can be inpatient or community mental health services Improvement qualification or training
Desirable
Management/Leadership Qualification. Recognised project management qualification, for example, PRINCE 2 or equivalent
Experience Essential
Must have used mental health services for more than one year and be able to draw on that experience to inform coproduction plans Experience in QI projects Experience of receiving services, in health and wellbeing/public health or relevant service/ setting relevant to team. Experience of receiving care from a multidisciplinary team level, across a large organisation. Experience/Understanding in business skills, management and analysis.
Desirable
Experience of line management Experience of supporting Programme Delivery relating to physical and/or mental health improvements Experience of NHS clinical information/system administration experience.
Knowledge Essential
Working knowledge of project management software, Microsoft Word, Excel, PowerPoint. Knowledge and experience of coproduction approaches and frameworks
Desirable
Knowledge of QI Methodology Knowledge and understanding of health and social care, particularly the quality agenda. Project management - integration, scope, quality, risk, communication and stakeholder.
Skills and Abilities Essential
The ability to communicate verbally and in writing in a clear, concise and effective manner. The ability to manage a diverse workload and to meet set deadlines. The ability to work on own initiative and without supervision. Good team player. Flexible approach to work. Excellent analytical skills and problem-solving skills. Excellent attention to detail. Excellent IT skills e.g. Excel, Word, PowerPoint, etc. Presentation skills. Ability to present complex information to a range of audiences. Ability to work confidently in public forums.
Desirable
Knowledge of interpreting data using SPC charts
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Knowsley Building
Prestwich
Manchester
M25 3BL
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)