About this role
Job summary
Choice Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of a Higher Security Officer
The role of a Higher Security Officer is an exciting opportunity for people who are motivated, flexible, task focused and who have excellent communications skills. We encourage and support our employees to progress within Choice and offer full training on the job.
As a Higher Security Officer, you will work at the new Sunderland Specialist Eye Hospital, to assist in the protection of patients, staff, visitors and the hospital building. The post holder must hold a valid Security Industry Authority licence to undertake this role.
If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!
Choice Facilities Services work together;
To deliver nationally recognised high quality, safe, cost-effective services for the people, patients and stakeholders.
To attract and retain employees who are proud to recommend our services.
To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.
To join a friendly, organised and positive working environment, apply for the role of a Higher Security Officer.
Main duties of the job
Duties of a Higher Security Officer role;
Responding to requests from wards and departments for support in handling violent/potentially violent incidents, of those in fear of physical harm, scenes of actual or suspected crime where personal injury is involved, or a crime in progress. Monitoring of CCTV, answering any queries from both the public and staff and key management Proactively patrol of the internal and external sites, securing buildings, To provide information and assistance to staff, patients and visitors on Security Assist in the prevention of crime Respond to emergency incidents including fire General Car Parking Duties Assisting in the vision to create a safe place to work, visit and stay.
Shift pattern
20 hours per week Friday, Saturday and Sunday night shifts only 7pm to 7am. 1 week on and 1 week off (unless covering absence)
Please Note: This advert may close earlier than the stated closing date due to the volume of applications received.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.
Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.
We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.
If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Job description Job responsibilities
The post holder will work as a member of the security team within the Sunderland Royal Hospital to assist in the protection of patients, staff and visitors. The post holder must hold a valid Security Industry Authority licence to undertake this role. The role includes:
Responding to requests from wards and departments for support in handling violent/potentially violent incidents, of those in fear of physical harm, scenes of actual or suspected crime where personal injury is involved, or a crime in progress.
Staffing of the security control room, which includes monitoring of CCTV, answering any queries from both the public and staff and key management Proactively patrol of the internal and external sites, securing buildings, To provide information and assistance to staff, patients and visitors on Security Assist in the prevention of crime Respond to emergency incidents including fire General Car Parking Duties Assisting in the vision to create a safe place to work, visit and stay. Minimum weekly collection of cash boxes from payment machines with weights in excess of 20k PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Person Specification
Experience Essential
Experience of conflict management, violence and aggression.
Desirable
Working within an NHS setting
Skills and Knowledge Essential
Negotiation and calming skills to de-escalate a violent/potentially violent situation Communication skills required when answering the phone or using two way radios Able to work alone or as part of a team. Able to use initiative when faced with an emergency situation Basic IT/keyboard skills to document daily logs and use of CCTV system. To be customer focussed particularly towards patients and visitors.
Physical skills Essential
Moving and Handling Be able to undertake control and restraint training to restrain individuals for prolonged periods of time Ability to sit at workstations as necessary to perform undertake monitoring of CCTV
Qualifications Essential
Basic Numeracy and Literacy education Class B Driving licence Hold a Security Industry Authority (SIA) door supervisor, which must be renewed and revalidated every 3 year Hold a Security Industry Authority (SIA) CCTV operator, which must be renewed and revalidated every 3 year
Desirable
Literacy Level 2 (equivalent to GCSE Grade C) Numeracy Level 2 (equivalent to GCSE Grade C) Conflict resolution / physical intervention training
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
Address Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
United Kingdom
Employer's website https://www.choicesunderland.co.uk/ (Opens in a new tab)