About this role
Job summary
Join our newly formed in-house NHS Estates and Facilities Management team as an Administrator, working alongside a supportive colleague to ensure the smooth operation of our services. In this role, you will play a key part in delivering a range of administrative functions that directly support our strategic and operationalobjectives.
This position has a strong focus on supporting contract management activities andmonitoringthe Trust's statutory compliance against essential targets. You will bea central pointof contact, acting as an ambassador for the service while building collaborative relationships with a wide range of internal and external stakeholders, including clinical teams, corporate colleagues, external suppliers, landlords and NHS/system partners.
Your role will also involvemaintainingaccuraterecords and ensuring effective use of data through electronic systems, contributing tohigh standardsof reporting,complianceand overall service excellence.Strong communicationskills, organisation, and attention to detail are essential, as is the ability to thrive in a dynamic and inclusive environment that values teamwork and continuous improvement.
Main duties of the job
Provide professional administrative support to the Estates and Facilities Management team. Manage shared inbox, records,meetingsand documentation efficiently.
Support service leads, suppliers, contractors and health and social care partners.
Act as first point of contact for enquiries, ensuring clear and courteous communication.
Maintainaccuratedata, analyse performance, and support KPIs and compliance targets.
Assistwith line management, workload allocation, team development,recruitmentand HR records.
Maintain IT systems, office equipment and supplies to ensure smooth operations.
Contribute to service improvements, audits,researchand organisational changes.
Ensure compliance with Trust policies, Health &Safetyand clinical guidelines.
Engage in personal and professional development,demonstratingflexibility,resilienceand a positive approach to challenges.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Job description Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Education/Qualification Essential
5 GCSE at A-C or equivalent, to include maths and English, or equivalent experience. NVQ Level 3 equivalent - 2 A Levels or: o Access to Higher Education Diploma o GNVQ (General National Vocational Qualification - qualifications in practical subjects such as business, design, and information) - Advanced o Key skills level 3 Information and Communication Technology, and similar o QCF (Qualifications and Credit Framework, introduced fully in 2011 to replace the National Qualifications Framework) level 3 o RQF (Regulated Qualifications Framework) level 3 or equivalent experience
Experience Essential
Experience of working in a senior administrative role Experience of working in an environment where regulatory control and compliance to external parties was required eg CQC, Experience of managing filing systems, data sets and reporting requirements Experience of working in and Estates and Facilities Function including application of core statutory and non-statutory compliance requirements e.g. HTM, PLACE, PAM Experience of contract management processes.
Skills and Knowledge Essential
Ability to work in partnership at all levels both within the organization and with key stakeholders and groups across professional and inter-agency boundaries. Numerate and able to analyse, calculate and produce statistical and financial information accurately. Knowledge and understanding of the standard range of Estates and Facilities statutory and non-statutory compliance requirements e.g. HTM, PLACE, PAM
Desirable
Understanding of the drivers for public sector reform, and specifically of the NHS policy agenda. Ability to use electronic record systems e.g. Concerto CAFM
Key Attributes Essential
Excellent interpersonal and communication skills and the ability to utilize them to communicate effectively within co-operative multi-disciplinary and team based working environment.
Desirable
Understanding of estates and facilities pathways and relevant terminology e.g. planned preventative maintenance, soft FM
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Central London Community Health Trust
Address Parsons Green Health Centre
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Employer's website https://clch.nhs.uk/ (Opens in a new tab)