About this role
Job summary
All-Age Complex and Continuing Care are a team of clinical, business, commissioning specialists who provide continuing healthcare (CHC) children and young people's continuing care (CYPCC) and complex care commissioning to individuals across the Thames Valley footprint.
Our operating model has three main areas of activity,
Neighbourhood teams work alongside health and social care partners within the community assessing, reviewing and case managing care for adults and children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families.
Central services teams act as the front door and end to end service delivery, managing referrals into the service, business, administration and invoicing functions. Working closely with individuals and their families.
Commissioning Contracting and Brokerage team work closely with care providers and social care to commission individualised care for individuals.
Main duties of the job
This is a challenging post which will require dynamic leadership and excellent communication skills, a proven capacity to work across the multidisciplinary spectrum at both strategic and operational levels, to engage service users and key stakeholders and demonstrable competencies in the management and commissioning of services on behalf of the AACCC Team.
The post holder will define current processes, facilitate discussions and advise colleagues as to how best commissioning and procurement practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery of commissioned services.
About us
Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement.
Job description Job responsibilities
Oversee commissioning, contracting, brokerage and PHB within the All Age Continuing Care (AACC) service.
Analysis of trends, and stakeholder feedback to identify service gaps and future commissioning priorities.
Develop commissioning strategies and service specifications aligned with organisational goals and statutory requirements.
Engage with providers, partners, and communities to co-design services.
Monitor service performance and outcomes, recommending improvements where necessary
Lead procurement processes in line with organisational policies and public procurement regulations. Act as main contact between commissioning and procurement to ensure the service complies with latest legislative requirements.
Manage contract variations, renewals, extensions, and terminations.
Ensure providers meet contractual obligations, quality standards, and compliance requirements.
Maintain accurate contract documentation, risk registers, and audit trails.
Match service users with appropriate providers based on availability, quality, and suitability.
Maintain strong relationships with providers to support market capacity and responsiveness.
Work closely with case managers, care coordinators, and operational teams to ensure timely placements and smooth transitions.
Support financial monitoring, forecasting, and budget management for commissioned services. Lead on CIP workstreams as appropriate producing annual project plans and monthly update reports.
Maintain robust financial records to support audit requirements and financial governance.
Person Specification
Qualifications Essential
Educated to master's degree level (postgraduate studies) or equivalent level of experience of working at a senior level in specialist area.
Knowledge, Experience Essential
Extensive knowledge of specialist area/s, acquired through post graduate diploma or equivalent experience or training, plus further specialist knowledge or experience to master's level equivalent. Evidence of continuing professional development. An understanding of the background and aims of current healthcare policy, appreciating the implications on engagement. A good understanding of the relationship between the Department of Health and Social Care, NHS England, Integrated Care Systems (including Integrated Care Boards), and individual provider organisations Experience of interpreting national policy and experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (e.g. advising on policy implementation). Experience of managing and motivating a team, including managing performance of individuals and team. Experience of working with, and building and developing successful professional relationships with, a range of stakeholders (internal and external). Previous experience of budget responsibility, involvement in budget setting and working knowledge of financial processes. Working knowledge of Microsoft Office applications (Word, Excel etc.) with intermediate keyboard skills. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects. Member of relevant professional body.
Skills, Capabilities, Attributes Essential
Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues (e.g. performance and change). Able to use initiative to decide relevant actions and make recommendations to sponsor/manager, with the aim of improving deliverables and compliance to policies. Able to make decisions autonomously when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales. Able to present complex and sensitive information to large and influential groups. Problem solving skills and ability to respond to sudden unexpected demands. Able to analyse complex facts and situations and develop a range of options. Strategic thinking - ability to anticipate and resolve problems before they arise Demonstrable ability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. Able to prioritise own work effectively and be able to direct activities of others.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Thames Valley ICB
Address Thames Valley
Oxford
OX4 2PG
United Kingdom
Employer's website https://www.thamesvalley.icb.nhs.uk/ (Opens in a new tab)