About this role
Job summary
We are looking for two part time Administrator to join our dedicated 0 - 19 Public Health Nursing team, which includes Health Visitors, School Nurses, Community Health Practitioners and School Health Support Workers.
Post 1 Monday, Tuesday, Wednesday (22.5 hours)
Post 2 Thursday and Friday (15 hours)
Working hours will be agreed with the successful candidate, with shifts to be completed between 8am and 5pm.
These are permanent posts to be based at Catshill Clinic, where free staff parking is available. Full induction and training will be provided.
As part of our administrative team, you will support the Bromsgrove locality on a daily basis, with occasional remote support for other localities across the county. You will be joining a service that prides itself on delivering outstanding care to children, young people and families across Worcestershire.
We offer a supportive environment with opportunities for long term career development, ongoing professional learning, flexibility, and a wide range of wellbeing resources.
If you would like an informal conversation about whether this role is right for you, please contact the Recruiting Manager using the details provided at the top right of this advert.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Main duties of the job
Day to day work will include managing a generic mailbox, processing statutory and health notifications, data inputting, collating information, updating patient records on Rio, dealing with telephone calls and other tasks as set out in the job description. Applicants will be expected to have good interpersonal and IT skills and be willing to learn and develop within the team.
The role is busy and varied and requires the post holder to have a flexible approach and a calm, professional manner. The ability to work accurately whilst multi-tasking is essential. A can-do attitude and excellent customer service skills are a must.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunitiesIf you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Knowledge Essential
Knowledge of office procedures. Working knowledge of Microsoft Office: Word, Excel, Outlook. Understanding of the Data Protection Act and NHS Code of Confidentiality.
Qualifications Essential
Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post. I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria Essential
I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of entry.
Skills and Abilities Essential
Ability to challenge poor behaviour. Role modelling good behaviour. A positive attitude and able to act on feedback. Ability to praise and be supportive to others. Ability to communicate clearly and effectively in English in both verbal and written formats. Standard IT skills these will be tested at interview. Good organisational skills.
Experience Essential
Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)
Desirable
Previous relevant NHS experience.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address Catshill Clinic
17 The Dock
Catshill
Bromsgrove
Worcestershire
B61 0NJ
United Kingdom
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)