About this role
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Summary All Native Group is seeking a System and Process Project Manager (SPPM) to support a federal database program in the missing and unidentified persons domain. This is a hybrid systems project management and quality assurance role: the SPPM owns the functionality, integration, and performance testing of the system, maintains the enhancement backlog, runs system audits, and serves as the central liaison between the government program office, internal teams, and software engineers. The ideal candidate is equally comfortable triaging a user-reported defect, evaluating a proposed enhancement, and translating program requirements into testable specifications. This position is for a proposal and any offer of employment will be contingent upon award. Essential Functions Oversee the functionality, integration, and performance testing of the database, ensuring it meets all programmatic and contractual requirements. Maintain a prioritized list of system enhancements and modifications, and develop recommendations for future improvements. Conduct system audits to verify adherence to applicable policies and procedures, and monitor overall system performance. Track system functionality, assess and triage user-reported issues, and drive them to resolution. Serve as the primary liaison between internal teams, software engineers, and external stakeholders, including the government program office. Document test plans, results, and system changes to support program reporting and continuous improvement. Competencies Experience within a criminal justice, forensic, or public safety environment. Familiarity with systems handling sensitive or personally identifiable information (PII). Working knowledge of QA/test methodologies, defect-tracking tools, and Agile/backlog management practices. Relevant certifications (PMP, CSM, ITIL, or software testing certifications such as ISTQB). Supervisory Responsibility None required for this position. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.