About this role
Job summary
Please note, the hours for this vacancy are;
Tuesday 08.30-12.30, Thursday 12.30-18.30, Friday 12.30-18.30
Flexibility needed to cover sickness and holidays. Our surgery hours are between 8.00-18.30, Monday to Friday.
Join a team where no two days are ever the same! We are a busy surgery over two sites (South Normanton and Pinxton). We have over 9,000 patients so the role is fast paced.
We are a friendly team with over 20 members of staff who are happy to help!
Main duties of the job
Contributing to the day to day running of reception. Opening premises and checking heating and ventilation. Restoration of telephone and IT equipment. Registration of new Patients. Booking Appointments for Patients. Booking Patients as they arrive in Reception. Monitoring and Directing Patient flow throughout the surgery. Overseeing Waiting Room. Contributing to keeping the admin and paperwork up-to-date. Ensuring Doctor and Practice Nurse have relevant medical records/hospital letters/diagnostic reports for consultation. Read coding and Scanning of Patients correspondence, Hospital letters, reports etc. Ensuring medical records are kept up to date. Ensuring Doctors consulting room is kept tidy and stocked with appropriate forms. Operating computer for repeat prescriptions. Preparation of repeat prescriptions including EPS system and ensuring these are signed and checked by the Doctor. Operating computers for recording all information as required. Transferring phones to appropriate people and to night service as required. Attending courses and meetings etc. as required. Maintaining confidentiality at all times. Any other duties as may be required by Practice Manager or Doctors. Use of email for corresponding with practice teams and other agencies. Summarising medical records. Distribution of mail.
About us
PLEASE NOTE This role is based at both South Normanton and Pinxton Surgeries (The Village Surgery)
We are a very friendly team who work together collaboratively as Amber Medical Services, which consists of Limes Medical Centre, The Village Surgery and Blackwell Medical Centre.
We have three partners across sites, two salaried GPs, a Nursing team and an Administrative/ Reception team on site.
Job description Job responsibilities
Please note, the hours for this vacancy are;
Tuesday 08.30-12.30, Thursday 12.30-18.30, Friday 12.30-18.30
Contributing to the day to day running of reception. Opening premises and checking heating and ventilation. Restoration of telephone and IT equipment. Registration of new Patients. Booking Appointments for Patients. Booking Patients as they arrive in Reception. Monitoring and Directing Patient flow throughout the surgery. Overseeing Waiting Room. Contributing to keeping the admin and paperwork up-to-date. Ensuring Doctor and Practice Nurse have relevant medical records/hospital letters/diagnostic reports for consultation. Read coding and Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date. Ensuring Doctors consulting room is kept tidy and stocked with appropriate forms. Operating computer for repeat prescriptions. Preparation of repeat prescriptions including EPS system and ensuring these are signed and checked by the Doctor. Operating computer for recording all information as required. Transferring phones to appropriate people and to night service as required. Attending courses, practice meetings etc. as required. Maintaining confidentiality at all times. Making refreshments for Doctor, Healthcare professionals & visitors as required. Any other duties as may be required by Practice Manager or Doctor. Use of email for corresponding with practice teams and other agencies. Summarising medical records. Distribution of mail.
Person Specification
Qualifications Essential
GCSE A-C in English and Maths
Desirable
Administration NVQ or equivalent
Experience Essential
Working within an administration or reception role Experience of patients or customers
Desirable
Working within the healthcare setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Village Surgery, Pinxton and South Normanton
Address The Village Surgery
The Hub, Shiners Way
South Normanton
Derbyshire
DE55 2AA
United Kingdom
Employer's website https://www.thevillagedoctors.co.uk/ (Opens in a new tab)