About this role
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/8715
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Looking for a role where organisation, client service, and compassion come together? As a Client Care Coordinator, youll play a vital role in supporting people accessing essential reproductive services.
Based at our Regional Treatment Centre, youll be a trusted first point of contact, helping to create a positive and professional experience for every client. Your responsibilities will include managing appointments, handling confidential information, responding to enquiries, and supporting the smooth day-to-day running of the service.
Were looking for someone with experience in customer service, reception, or a similar role who is highly organised, adaptable, and confident managing multiple priorities. Youll communicate with empathy and professionalism, even in a busy environment.
Flexibility and the ability to travel are essential, as occasional support may be required at our Chesham or Reading sites. In return, we offer free parking at all locations, travel reimbursement outside the Oxford centre, opportunities to develop new skills, and the chance to build a rewarding career within a supportive and inclusive team.
This is more than an administrative roleits an opportunity to make a meaningful difference every day.
About us
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Job description Job responsibilities
For more information, please refer to the job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf
Person Specification
Experience Desirable
Experience of working in a Contact Centre
Employer details Employer name MSI Reproductive Choices
Address Woodfarm Health Centre
Peppercorn Avenue
Headington
Oxford
OX3 8RZ
United Kingdom
Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)