About this role
Job summary
The Communications and Media Manager will manage ICB media relations and external communication activities, ensuring timely and accurate responses to press enquiries and proactive engagement with stakeholders.
Reporting to the Communications and Media Senior Manager, the postholder will develop media strategies, build relationships with journalists, and deliver campaigns that promote the ICB's work and reputation. They will also support partnership communications, working closely with system partners to ensure consistent messaging and collaborative approaches.
Main duties of the job
Manage media relations and respond promptly to press enquiries, ensuring accurate, timely information that protects and promotes the organisation's reputation. Develop and deliver proactive media strategies and campaigns to raise awareness of key priorities and generate positive coverage. Build and maintain strong relationships with journalists and external stakeholders to secure balanced reporting and enhance trust. Coordinate partnership communications across system organisations, ensuring consistent messaging and collaborative engagement. Monitor media coverage and produce regular reports for senior leadership, highlighting trends, sentiment, and emerging issues.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description Job responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Qualifications Essential
Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline). Significant post qualification experience
Knowledge and Experience Essential
Experience in managing teams or services within the NHS, public sector, or comparable complex environment Experience in leading and coordinating projects or services in a multi-agency environment Demonstrable ability to implement service improvements and contribute to organisational change Experience in operational planning, performance monitoring, and delivery of agreed objectives Evidence of working collaboratively with a range of stakeholders, including clinicians, partner organisations, and community groups
Skills Essential
Strong communication and influencing skills, able to present information clearly to different audiences Ability to build effective relationships and work collaboratively across teams and organisational boundaries Good analytical skills, with the ability to interpret data and use insights to inform decisions and improvements
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name NHS Central East ICB
Address NHS Central East ICB
Ely
CB7 4EA
United Kingdom
Employer's website https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)