About this role
Job summary
Provide a excellent secretarial and administrative support for a team of MS specialist nursing team within Neurology.
Including - ensuring all clinic letters are typed when patients have attended clinics.
Updating Blood Monitoring databases, complete forms and send out letters for patients to ensure they attend for blood tests to ensure they are on the correct treatment plans.
Working with the DMT Co-ordinator to ensure there are no delays in treatment plans in managing their MS.
Working within an administrative team to ensure all nursing notes/correspondence is available as needed for when patients are attending clinics.
Dealing with enquires from internally and externally to the Trust.
Main duties of the job
Audio Typing of various correspondence.
Managing the Blood Monitoring Service, ensuring databases up to date at all times and blood forms are sent out to patients to attend for blood tests.
Deal with Outpatient queries and ensuring all relevant information is available for MS nurses when holding Outpatient Clinics.
Cover secretaries absences within the wider team of the Specialist Nursing Teams.
Working closely with Consultants, Nurses and DMT admin team ensuring that treatment plans are in place.
Working with the Trust EPR system.
Assist with training of new or less experienced staff within the team.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications Essential
GCSE standard of education including English and mathematics at grades C/4 or above (or equivalent)
Desirable
A-level standard of education or equivalent. I.T. qualifications (e.g. NVQ level 2 or above or EDCL) Typing qualifications (e.g. RSA stage 2/OCR level 3 or above)
Experience Essential
Relevant administration experience. Familiarity with out-patient healthcare services. Experience using patient administration systems or similar databases Experience using Microsoft Office Demonstrable track record achieving deadlines and targets Experience communicating directly with service users/customers, carers & relatives, both face-to-face and over the 'phone Demonstrable track record working with targets Evidence of developing and maintaining effective working relationships with a variety of people and professionalsEvidence of developing and maintaining effective working relationships with a variety of people and professionals An awareness of the challenges currently facing the NHS
Desirable
Relevant experience working for the NHS. Experience working within Neurosciences or the Head & Neck Care Group. Experience using Lorenzo and other Trust I.T. systems. Audio typing and transcription experience. Minuting-taking.
Further Training Essential
Evidence of further job-relevant education and training
Desirable
Attendance on relevant STH courses (e.g. managing attendance, capability, conduct and/or conducting appraisals). Customer care/service training.
Skills Essential
Awareness of STH Trust policies and procedures. Excellent written and verbal communication skills. Good standard of spelling and grammar. Excellent interpersonal skills encompassing both teamwork and customer service. Highly developed organisational skills including the ability to multitask Ability to prioritise one's own workload and that of others. Ability to work under pressure in a fast-paced environment. An eye for detail whilst maintaining an active appreciation of the bigger picture Ability to solve problems and respond to issues as they arise. Excellent standard of I.T. literacy and keyboard skills including the use of Microsoft Office software packages. Working knowledge of confidentiality, related legislation and codes of practice. Ability to work on a computer monitor/VDU for extended periods of time.
Desirable
Knowledge of STH waiting list policies including out-patient targets. An understanding of clinical governance, including risk assessments and incident investigation and resolution. Familiarity with medical terminology. Demonstrable leadership skills.
Other Factors Essential
Willingness and ability to travel to other hospital sites when required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust
Address Royal Hallamshire Hospital
Glossop Road
Sheffield
S10 2JF
United Kingdom
Employer's website https://www.sth.nhs.uk (Opens in a new tab)