About this role
Overview We are a growing e-commerce business selling products across Amazon and Walmart. We work with both domestic and overseas vendors and are looking for a highly reliable and detail-oriented Virtual Assistant to support day-to-day operations. This role is focused on execution and consistency — systems and templates are already in place. The ideal candidate will ensure all processes are followed accurately and operations run smoothly across multiple sales channels.
Key Responsibilities
Amazon FBA Operations
Monitor and forecast inventory levels using existing templates Plan and execute inventory replenishment Place purchase orders with vendors Coordinate shipments with freight carriers Track inventory movement and ensure lead times are met
Walmart Direct Orders (Daily Execution)
Process customer orders twice daily (morning & afternoon) Download order reports and upload into shipping software (ShipStation) Generate and organize shipping labels by SKU Send sorted labels to warehouse for fulfillment Upload tracking numbers back into Walmart
Walmart Bulk Orders (B2B Fulfillment)
Review and confirm purchase orders from Walmart Coordinate inventory availability with warehouse/vendor Schedule and manage carrier pickups Generate required documentation:
Bill of Lading (BOL) Advanced Shipment Notice (ASN) Invoice
Inventory Planning & Supply Chain Support
Maintain inventory levels across all channels Track overseas shipments with 60–90 day lead times Provide weekly production quotas to vendors Assist with pricing and sourcing (manufacturers + freight)
Accounting & Documentation
Accurately enter all transactions into QuickBooks
Sales orders Invoices Payments
Maintain clean and organized financial records
Additional Tasks
Daily checks on product listings and ad placements Enter inventory received from vendors Open and manage cases with Amazon/Walmart when issues arise
Requirements
MUST HAVE
Strong attention to detail (non-negotiable) Ability to follow SOPs and processes accurately Experience with Excel / spreadsheets Basic experience with QuickBooks (invoicing, order entry) Strong organizational and time management skills
NICE TO HAVE
Experience with Amazon FBA or Walmart Seller Center Familiarity with ShipStation or similar shipping tools Exposure to inventory planning or supply chain operations
Ideal Candidate
Process-driven and highly reliable Comfortable with repetitive, structured tasks Proactive in identifying and preventing errors Able to manage multiple workflows across different systems Looking for a long-term role with growth potential