About this role
Job summary
To provide a strong and comprehensive administration and clerical support to the children's Neurodevelopmental Pathway. The role will entail dealing with queries from patients and their families, schools, social workers and other external agencies.
Main duties of the job
The ideal candidate will be confident in the use of Microsoft Office packages, Outlook, Word and Excel. Have a good background/experience of working within a busy administration based environment. Be able to answer the phones, upload referrals, assist with printing, filing, typing, format letters plus other administration duties as part of their role.
They must be able to communicate courteously and effectively as they will be the point of contact for schools and parents within the team. Workload varies across the year, so the post requires someone who is able to work well under pressure and who can prioritise different streams of work to meet the changing demands on the service.
There will be an expectation to work across all localities as and when required to support service delivery.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Job description Job responsibilities
Please view the attached job description and person specification to view the full details about the role.
We reserve the right to close this vacancy early if we receive a high number of applications
Person Specification
Qualifications Essential
oGCSE Grade A-C in Maths and English or Functional skills level 2 equivalent
Experience Essential
oExperience of using Microsoft Office applications
Desirable
oPrevious NHS experience or other large public sector organisation would be an advantage oPrevious experience of using an electronic records system would be an advantage oExperience of working in a large busy office environment.
Knowledge Essential
oMicrosoft Office applications oECDL or equivalent qualifications
Skills Essential
oExperience of office procedures, i.e. filing, photocopying, message taking, typing oExperience in accessing internet / email facilities oGood communication skills - accuracy in relaying messages, polite, approachable manner oAbility to recognise what information is confidential information and knowledge of how to maintain confidentiality oAbility to deal with members of the public oAbility to work as part of a team oAbility to work under pressure oAbility to work unsupervised at times oFlexible and adaptable approach oReliability oAbility to multitask and manage large volumes of work.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rotherham Doncaster and South Humber NHSFT
Address St Nicholas House
Shelford Street, Scunthorpe
North Lincsonshire
DN15 6NU
United Kingdom
Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)