About this role
Job summary
BAND 5 - CSS Admin Lead
2 Full-Time Vacancies
1 position available now & 1 to start end August 2026
Working Hours: 9-5pm
Base: Peace Children's Centre, Watford
Car Driver Essential - Weekly travel required to other bases in Hertfordshire including Welwyn Garden City, St Albans and Hemel Hempstead.
You will work alongside the current Admin Lead as part of a team of three Administration Leaders supporting Children's Specialist Services.
This is a key leadership role within Children's Specialist Services. You will join the 2 current Admin Leads to: Lead, manage and support administrative staff across Children's Specialist Services Project Co-ordination responsibility - manage and deliver key projects Work across services within Children's Specialist - understanding different pathways and SOPs Deputise for the Business Support Managerwhen required Ensure high standards of quality, performance and customer service Manage recruitment, induction and development of staff Champion and manage digital innovation and continuous improvement across Children's Specialist Services Work closely with clinical teams, service leads, families and partners across the health economy Regularly travel by car to other Trust sites is a requirement of this role You will play a vital role in ensuring services run smoothly and patients and families receive a responsive, high-quality experience.
Main duties of the job We're looking for someone who:
Has strong NHS administration experience Confident and experience in line managing large admin teams and supporting performance (121s, appraisal, performance and sickness management) Confident note taker and communicator at all levels Can manage competing priorities in a fast-paced environment Communicates with compassion, professionalism and clarity Organised, proactive and solutions-focused Enjoys developing teams and improving ways of working, including embedding digital innovation Confident to manage and conduct staff training sessions and produce training guides You'll be comfortable working independently, handling sensitive information and adapting to changing service needs.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust.You'll find it a great place to work with many benefits offered to you as a member of our staffWe put our patients, their families and carers at the centre of our vision- Outstanding Services and Healthier CommunitiesOur staff are proud to be Inclusive, Pioneering and Caring in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and agesWe don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible
Regular travel to other Trust sites is required
A full UK driving licence and access to a vehicle is required (subject to Equality Act provisions) In return, we can offer you:
5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro rata where applicable). 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable) One of the UK's best pension schemes Special Leave for family and personal reasons NHS Car Lease Scheme Eye Care Vouchers Employee Assistance Programme NHS Discounts Caring and supportive teamwork Comprehensive training Support to develop your career within the NHS
Job description Job responsibilities
Youve made a great decision to apply to join to HCT - were looking forward to taking the next steps of the journey with you.
Please see full Job Description attached
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19
Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Person Specification
Experience Essential
Please provide a statement of no more than 500 words telling us why you would like to be considered for this post. Please include your relevant previous work experience, Business Administration qualifications, skills and knowledge to support this application"
Other requirements Essential
Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010) Right to live and work in the UK. Regular travel to other sites in Hertfordshire
Skills and Personal Qualities Essential
Strong organisational and prioritisation skills with the ability to work autonomously with minimal supervision Excellent written and verbal communication and interpersonal skills Resilience and professionalism when dealing with challenging situations. Flexible and adaptable approach to work Commitment to continuous professional development Able to demonstrate strong leadership skills, including conducting appraisals and reviews Experience of chairing meetings and note taking
Experience and Knowledge Essential
Significant experience in lead administrative roles, ideally within health or public sector services. Able to demonstrate experience of managing, supervising, leading and supporting staff High competence in Microsoft Office and relevant administrative systems, including SystmOne Advanced SystmOne Experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hertfordshire Community NHS Trust
Address Peace Children's Centre
Peace Children's Centre
Watford
WD17 3EW
United Kingdom
Employer's website https://www.hct.nhs.uk (Opens in a new tab)