About this role
Job summary
We have an exciting opportunity to join our Radiotherapy Team as our Personal Assistant, you will provide comprehensive personal assistance, secretarial, operational and organisational support to the Radiotherapy Team.
Develop excellent relationships both internally and externally and will frequently be the first point of contact for key stakeholders and patients.
You will have exemplary communication skills to ensure that a positive impression of the Trust is maintained at all times.
You will work at all times with a high degree of discretion and initiative, respecting confidentiality of information. It will be important for you to develop and maintain an understanding of key Trust issues in order to manage and prioritise workload effectively and make decisions as appropriate. This will support the production of briefings, reports and presentations
Working as our PA you will provide full administration support to the Head of Radiotherapy Physics, Radiotherapy Services Manager and Service Unit Leads, maintaining diaries and working proactively with the Radiotherapy team to ensure deadlines and actions from meetings are appropriately prioritised and achieved.
No VISA sponsorship available for this role
Main duties of the job
Some of your main duties will include the following however please refer to the Job description for further information.
Re-direct calls and queries that require an immediate/urgent response appropriately to other senior staff to ensure that these are addressed in a timely manner.
Deal with sometimes distressed complainants who wish to speak to a manager, supporting them and directing them to the appropriate staff member. The post holder must be able to resolve situations and arrange for the complaint to be dealt with in accordance with the NHS Complaints Procedure.
Liaise with oncologists, physicists, technicians, dosimetrists, radiographers and other relevant staff to ensure the smooth running of the Radiotherapy department.
Organise and review emails replying on behalf of the Senior Radiotherapy Team when required. Send emails on behalf of the managers when required.
Participate in the induction of new staff to the department.
Send out meeting invites on behalf of the Senior Radiotherapy Team including for probationary meetings for new staff.
Produce data and statistics from Mosaiq, the Oncology Information System, as requested by service leads, to support waiting time initiatives.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description Job responsibilities
Are you looking for an exciting Personal Assistant role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person Specification
Qualifications Essential
English GCSE, NVQ 4 or equivalent level of relevant experience
Desirable
Business Administration L3
Knowledge and Experience Essential
Demonstrable secretarial experience working at senior management level. Administration experience in a similar role Excellent knowledge of all Microsoft Office applications
Desirable
Experience working in a scientific or medical environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mid and South Essex NHS Foundation Trust
Address Southend
Westcliff
SS0 8ED
United Kingdom
Employer's website https://www.mse.nhs.uk (Opens in a new tab)