About this role
Job summary Driver Receptionist Out of Hours Must hold a full, clean, manual UK driving licence. The Role Express innovative ideas, take initiative and make a difference. Others talk about being brave, at IC24, were made that way. As a Driver Receptionist, youll play an important role in helping our Out of Hours services run safely, smoothly and efficiently. Supporting Duty Doctors across home visits and Primary Care Centres, youll help ensure patients receive urgent care when they need it most. This is a varied role combining driving, reception and operational support responsibilities. Youll transport clinicians safely to domiciliary visits, support patients accessing our services, maintain accurate records and work closely with Call Centre teams to help coordinate workloads and patient flow. No two shifts are the same. One moment you may be welcoming a patient into a Primary Care Centre, the next supporting a clinician during a home visit out in the community. Throughout it all, youll bring professionalism, compassion and calmness to situations where reassuran
Main duties of the job As a Driver Receptionist for IC24, you'll be integral to the smooth running of our Out of Hours services. This role involves safely transporting duty doctors to home visits, supporting clinicians, maintaining accurate patient records, and helping coordinate workloads with Call Centre teams. Each shift offers a different experience, from welcoming patients at a Primary Care Centre to assisting doctors during home visits. The role requires excellent driving skills, strong communication abilities, basic IT skills, and flexibility to adapt to service demands. The position provides an opportunity to join the NHS Pension Scheme, access to independent counselling support, and a range of learning and development opportunities.
About us Integrated Care 24 (IC24) is a leading not-for-profit social enterprise committed to enhancing access to health and social care. Dedicated to patient-focused primary care services, IC24 caters to more than 6 million patients, offering GP-led out-of-hours services, NHS 111, primary care, and secondary care support. As a pioneering organisation in healthcare, IC24 aims to reduce the demand on secondary care while ensuring the delivery of high-quality services. Known for its innovative approaches, IC24 underscores the importance of patient care, professionalism, and confidentiality in its operations.
Job description Job responsibilities Package Description:
Driver Receptionist Out of Hours
Must hold a full, clean, manual UK driving licence.
The Role
Express innovative ideas, take initiative and make a difference. Others talk about being brave, at IC24, were made that way.
As a Driver Receptionist, youll play an important role in helping our Out of Hours services run safely, smoothly and efficiently. Supporting Duty Doctors across home visits and Primary Care Centres, youll help ensure patients receive urgent care when they need it most.
This is a varied role combining driving, reception and operational support responsibilities. Youll transport clinicians safely to domiciliary visits, support patients accessing our services, maintain accurate records and work closely with Call Centre teams to help coordinate workloads and patient flow.
No two shifts are the same. One moment you may be welcoming a patient into a Primary Care Centre, the next supporting a clinician during a home visit out in the community. Throughout it all, youll bring professionalism, compassion and calmness to situations where reassurance matters.
What youll be doing
Safely driving IC24 vehicles to transport Duty Doctors to home visits Supporting clinicians during domiciliary visits where required Welcoming patients and assisting with appointments and enquiries Maintaining accurate patient records and updating operational systems Communicating with Call Centres and operational teams to support efficient service delivery Carrying out vehicle and equipment checks to maintain safety and readiness Supporting the smooth running of Primary Care Centres and Out of Hours services
About you
Youre calm under pressure, reliable and confident communicating with patients, clinicians and colleagues. You understand the importance of professionalism, confidentiality and patient care in a fast-paced healthcare environment.
This role would suit someone who:
Has excellent driving skills and holds a full manual UK driving licence, and is comfortable driving both manual and automatic vehicles. Communicates confidently and compassionately with a wide range of people Is comfortable using IT systems and recording information accurately Can work independently while supporting a wider operational team Is flexible, proactive and able to adapt to changing service demands
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services.
Location
Kings Lynn
Flexibility to work across other IC24 bases within reasonable travelling distance where required.
Hours Available:
9.6 hours per week
Shifts may include evenings, weekends and bank holidays in line with service requirements.
Whats in it for you:-
£12.71 per hour plus enhancements for Out of Hours Enhanced rates for bank holidays where applicable Opportunity to join the NHS Pension Scheme Additional annual leave above statutory minimum based on service Free 24/7 independent counselling support Learning and Development Opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory Standard DBS disclosure and two references.
IC24 is committed to safer recruitment practices, safeguarding children and vulnerable adults, and ensuring all recruitment activity aligns with relevant legislation and guidance.
Closing date: 10/06/2026
We reserve the right to close this vacancy early should sufficient applications be received.
We celebrate brave ideas and brave people. careers.ic24.org.uk
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at [email protected].
Person Specification
Qualifications Essential
Must hold a full, clean, manual UK driving licence. Comfortable driving both manual and automatic vehicles. Confidence in communication and capable of using IT systems effectively.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Integrated Care 24 Ltd
Address IC24
Kings Lynn
PE30 4ET
United Kingdom
Employer's website https://careers.ic24.org.uk/ (Opens in a new tab)