About this role
Job summary
We are inviting applications for Band 3 Operational Security Grade for the High Secure Services Security Department. 2 Posts.
This is for front of house/reception duties.The purpose of the role is to undertake a range of duties in support of the security requirements of the Hospital.
Main duties of the job
To work within an area of high security were there are service users with a known violent, criminal, or dangerous propensity that require care in High security Conditions.
The Security Department provides a hospital wide service ensuring all aspects of Procedural, Dynamic and Passive security systems are in place, operationalised, maintained and regularly updated. This ensures the delivery of effective patient care is balanced with the hospital's statutory requirements to maintain a safe and secure environment for staff, patients and the public.
The hospital's passive security systems are divided into a number of functional areas. These cover all aspects of hospital security; staff main entrance reception, visitor processing, security maintenance, control room operations.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description Job responsibilities
Pleaserefer to the attached jobdescription and person specification for full details and requirements of the role.
Person Specification
Qualifications Essential
Good command of English both written and verbal.
Desirable
Minimum 3 GSCE or equivalent eg NVQ
KNOWLEDGE/EXPERIENCE Essential
Good standard of verbal and written communication, including ability to use I.T Equipment Ability to carryout routine tasks. Experience of working to laid down procedures in a structured setting. Ability to get on with people and deal with visitors. Ability to demonstrate the operation Information Technology equipment
Desirable
Show interest in security/patient issues Ability to use hand tools, and equipment
Skills Essential
Excellent communication skills Experience of dealing with the public Ability to work within a team and follow detailed instructions Motivated to working within the specialized department Ability to demonstrate calm approach to stressful situations
Values Essential
Continuous Improvement Accountibility Respectfulness Enthusiasm Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discreet
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey Care NHS Foundation Trust
Address Ashworth Hospital
Parkbourn
Maghull
L31 1HW
United Kingdom
Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)