About this role
Job summary
Join a Team That Puts People First
At Richmond Medical Centre, we dont just work we thrive.
Team wellbeing is at the heart of everything we do, and weve built a workplace that is open, inclusive, supportive, and genuinely collaborative. If you are looking for a leadership role where your ideas are valued, innovation is encouraged, and your wellbeing matters, this could be the perfect opportunity for you.
We are a long-established, highly respected, patient-centred GP practice located in the heart of Sheffield, serving a population of approximately 9,700 patients as part of the Townships 2 Primary Care Network. Our multidisciplinary team is passionate about delivering high-quality care while creating a positive and supportive environment for both patients and staff.
Due to our current Practice Business Manager relocating following a promotion opportunity closer to home, we are seeking an experienced, motivated, and forward-thinking leader to join our team and help shape the future of the practice.
Please be aware that interviews are due to take place on Thursday 2nd July 2026
Please ensure that you you have read the application process fully and that all applications are sent to [email protected]
Main duties of the job
This is a key senior leadership role, working closely with the 4 GP Partnerswithin the practice.The successful candidate will support the strategic and operational leadership of the organisation while maintaining a strong focus on patient care, staff wellbeing, innovation, and sustainable practice development.
The role offers a broad and rewarding portfolio including:
Strategic planning and organisational development Financial and business management Human resources and workforce leadership Governance, compliance, and CQC readiness Digital transformation and information governance Premises and facilities management Patient services and operational performance Collaborative working with the PCN, ICB, and wider healthcare partners.
We are looking for someone who is proactive, approachable, resilient, and able to inspire and support teams through a rapidly evolving healthcare environment.
About us
Richmond Medical Centre is a modern, purpose-built training practice with a strong reputation for excellent patient care, accessibility, innovation, and teamwork. We are proud of our caring and supportive culture, with regular team development sessions, wellbeing initiatives, social events, and strong collaborative relationships across our PCN and wider healthcare community.
We have embraced digital transformation across the practice, utilising systems including SystmOne, AccuRx, AccuRx Scribe, Lexacom, and Xero software to support efficient and innovative ways of working.
Our premises have been extended multiple times to support patient growth and include modern clinical facilities, a minor surgery suite, meeting and training spaces, staff wellbeing areas, and environmentally sustainable features including solar energy systems and a staff wellbeing garden.
Job description Job responsibilities
The Practice Business Manager is a key member of the leadership team and will be expected to demonstrate strong senior management, organisational, and leadership skills. The successful candidate will play a central role in supporting the continued success and development of the practice by identifying and implementing strategic objectives through a combination of personal initiative, effective delegation, staff motivation, and collaborative working.
The role carries responsibility for assessing organisational performance, developing realistic and achievable goals, and implementing systems and processes that improve operational effectiveness, efficiency, and sustainability. The postholder will also ensure that the practice remains fully compliant with all statutory, regulatory, contractual, and legal requirements.
The role of medical practice management has become increasingly important and complex in recent years. Alongside maintaining excellent standards of patient care, the practice must continue to operate efficiently within a rapidly changing NHS environment. This includes ensuring financial stability, supporting and developing a highly motivated workforce, and maintaining compliance across areas such as health and safety, employment legislation, CQC standards, information governance, and wider NHS contractual obligations.
Candidates should possess excellent interpersonal and communication skills and be confident and experienced in people management, financial oversight, strategic planning, organisational development, and information technology. The successful candidate will be expected to take a proactive and forward-thinking approach, helping to maximise the practices potential across business development, finance, premises management, human resources, digital innovation, and collaborative working relationships, while maintaining a strong focus on patient care and operational excellence.
A key aspect of the role will involve ensuring that the Partners remain fully informed about local and national NHS developments, proposals, and initiatives. Information should be presented clearly and concisely to support informed decision-making and strategic planning. The successful candidate will be expected to look beyond the immediate operational challenges and consider the longer-term impact of NHS transformation and emerging healthcare models on the future direction of the practice.
The Practice Business Manager will also play an important role in helping to shape, develop, and deliver the strategic vision of the Partners, ensuring that agreed objectives are translated into practical and successful outcomes. Strong negotiation skills, adaptability, sound judgement, and the ability to respond positively to emerging opportunities and challenges will therefore be essential.
The successful candidate should be able to identify closely with the values, culture, and philosophy of the practice, demonstrating a commitment to patient-centred care, teamwork, innovation, and continuous improvement.
An understanding of current NHS structures and initiatives would be advantageous; however, the Partners also welcome fresh perspectives, innovative ideas, and transferable skills from outside the NHS, recognising the value that broader commercial and organisational experience can bring to the ongoing development of the practice.
The successful applicant will work closely alongside the Operations Manager, who has led the development of a strong and effective administrative team and oversees many aspects of the day-to-day operational management of the practice, having been with the practice for over 20 years. This collaborative leadership structure provides excellent support and continuity within the organisation. The successful candidate will also benefit from additional personal administrative support for 7 hrs per week from a member of our reception and administration team, who also has previous experience as a personal assistant.
The practice is committed to supporting ongoing professional and personal development, and opportunities for further training and skill development will be available in line with the evolving needs of the practice and the aspirations of the successful candidate.
Professional references will be required, and appointment to the role will be subject to an enhanced DBS check.
Person Specification
Experience Essential
Experience managing HR processes, safer recruitment, and employment-related matters Financial management experience, including budgeting and oversight of small business accounts Strong interpersonal skills with the ability to build productive working relationships
Desirable
Experience within NHS or Primary Care settings Experience preparing organisations for inspections or working with regulatory bodies and knowledge of CQC requirements Knowledge of NHS Pension Scheme regulations Experience working with SystmOne.
Qualifications Essential
Educated to degree level or able to demonstrate equivalent experience Evidence of continuing professional development in management or leadership Significant experience in a senior leadership or business management role
Desirable
Postgraduate qualification in Health Service Management, Business Administration or equivalent (e.g. AMSPAR) Experience within NHS or Primary Care settings Knowledge of NHS Pension Scheme regulations Experience working with SystmOne.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Richmond Medical Centre
Address 462 Richmond Road
Sheffield
S13 8NA
United Kingdom
Employer's website https://www.richmondmedicalcentre.co.uk (Opens in a new tab)