About this role
Job summary
The Patient Dining Supervisor is responsible for the operational leadership, coordination, and quality assurance of patient dining services across allocated wards and clinical areas. The post holder will work with a high level of autonomy, ensuring the delivery of a safe, efficient, and patient-centred meal service in line with NHS standards, food safety legislation, and Trust policies.
Main duties of the job
The role includes supervision and development of staff, oversight of daily service delivery, management of resources, monitoring compliance with food safety and hygiene standards, and contributing to service improvement initiatives. The post holder will deputise for management as required and act as a key point of contact for wards, dietitians, and clinical teams.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education & professional Qualifications Essential
oNVQ level 2 or equivalent practical experience in catering environment oQualification in Food Hygiene Level 3 or above oWorking knowledge of food safety, allergen control, basic HACCP principles, and infection prevention procedures, gained through formal training and on-the-job experience. High School Diploma or Equivalent: basic educational qualification
Experience Essential
oSignificant previous experience at a supervisory level of catering supervision in a restaurant / hospitality operation oExperience supervising staff, including training, developing, and supervising a frontline service team. Experience working with infection control protocols and procedures, especially in clinical dining environments. Experience ensuring compliance with food hygiene, allergen procedures, health and safety, and infection control standards. safety, and infection control standards. Knowledge of food service procedures and equipment, including safe food handling, meal distribution processes, and equipment use
Desirable
oExperience in dining or catering operations in a large or complex setting oExperience managing inventories, food stocks, budgets, and supplier relationships within catering or healthcare food services.
Royal Free World Class Values Essential
Demonstrable ability to meet the Trust Values
Skills and aptitudes Essential
Clear and accurate written communication. Effective listening skills. Able to deal swiftly and effectively with a wide range of queries. Flexible and adaptable to the changing needs of the service Friendly and approachable manner. Client focused and the ability to communicate with staff at all levels. Time management and organisational skills
Personal Qualities & attributes Essential
Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious. Excellent interpersonal skills with the ability to relate to people at all levels The ability to manage conflict and identify where escalation to senior staff is necessary
Others Essential
Able to stand long periods of time, bend to clean high and low and use cleaning chemicals.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address North Mid Health Unit
North Middlesex Hospital
London
N18 1QX
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)