About this role
Job summary Step Together is a trailblazing service that offers a psychological, adversity and trauma (PAT) informed approach to those rough sleeping/at risk of homelessness with multiple, complex needs (mental health, forensic history, substance use) in Somerset. We advocate for system change, creatively thinking with other agencies to develop innovative ways to overcome barriers to engagement, turning these into opportunities to steer positive trauma-informed system change.
Second Step is actively committed to the coproduction of services and is on a journey to making this a reality. In addition to employing people with lived experience of mental health issues, we have a strong record of involving the people we support in the design, review and improvement of our services. We are also committed to establishing a strong carers voice within the organisation.
Main duties of the job We have an exciting opportunity for a Partnership Administrator supporting our Involvement & Coproduction Coordinator on projects which embed the voice of lived/living experience into the housing and homelessness system across Somerset. Based in the Step Together team, the Administrator will support all aspects of engagement work to build a Shaping, Teaching and Responding (STAR) Team for Somerset a network of experts by experience. Importantly, it will also provide administration support to the engagement of lived experience voices for Somersets Supported Housing Strategy and other strategic work, including logistics, reports, and timely and professional contact with partners, service providers and service users.
About us Are you a skilled administrator with interest and knowledge in the housing and homelessness system? Are you passionate about improving the lived experience of people using services, aspiring to promote positive change in the systems all around us? If so, taking your next career step working at Second Step could be the right move for you.
Second Step is a leading mental health charity thats been putting mental health first for people in the South West for over 30 years. We believe that with the right support, everyone can take control of their life and make their future their own. We work with people who experience complex needs associated with multiple and severe disadvantage (including psychological distress, homelessness, substance misuse and contact with the criminal justice system).
Job description Job responsibilities If you're a natural connector with a passion for real community change, this is your chance to support transformation from the inside out.
We strongly encourage applications from people who have experience of homelessness and/or living with mental health challenges, and using homelessness or mental health services.
If you would like a chat about the role prior to applying, please contact Michael Payne, Team Manager ([email protected]) or Lucy Grist, Involvement & Coproduction Coordinator ([email protected]).
Person Specification
Experience Essential
A minimum of 2 years experience of administration, business or operational support Proven experience of organising or supporting the organisation of meetings and events Ability to engage with others to develop effective relationships Experience of project work Experience of the drafting, editing and production of reports and presentations Developing and implementing new procedures
Desirable
Lived experience of homelessness or insecure housing, either as a service user or carer Lived experience of mental health issues, either as a service user or carer Experience of working in the voluntary sector Receiving and handling complaints
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Second Step
Address Rollercoaster Building
Parkway
Bridgwater
Somerset
TA6 4RL
United Kingdom
Employer's website https://www.second-step.co.uk/ (Opens in a new tab)