About this role
Job summary You will be working alongside your peer Recovery Navigators and Case Workers, providing support to clients via the telephone, virtually, and in person.
Youll have experience of working with people with mental health and complex needs, carrying out needs and risk assessments. You will need to take a holistic view, with a recovery and psychologically informed approach. You will have good organisational skills, be IT proficient and be able to complete client records within specific timeframes. You will have proven skills in managing risk and escalating referrals for clients who may require additional specialist support. We welcome applications from Experts by Experience and from underrepresented groups.
Main duties of the job Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if needed, and a comprehensive induction programme with ongoing training opportunities.
About us Do you want to work for a forward-thinking organisation, helping people in mental health and emotional crisis?
Do you have compassion and empathy for people who are struggling with their mental well-being?
If so, you could be the person we are looking for.
About the Service
The Bristol Sanctuary service offers short-term support to clients. This service focuses on supporting episodes of emotional distress rather than providing ongoing support interventions. The service offers support interventions, including the discussion of self-management tools and the creation of Wellness Action Plans. The Second Step Team also offers clients support with managing suicidal ideation, emotional distress, anxiety, depression, low mood, social isolation, and sleep hygiene. We can offer additional support and signposting for issues such as housing, debt, health problems, drugs and alcohol use, substance misuse and unemployment.
Job description Job responsibilities Soif you think this describes you, what are you waiting for? Why not apply now?
Interviews will be held online on Friday, 17th July, between 10 am and 3pm
Person Specification
Experience Essential
A minimum of two years significant experience working with people with mental health needs, or people with complex needs Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) Proven experience of carrying out needs and/or risk assessments and the support planning process Experience of working with a number of individuals with competing needs and priorities
Desirable
Proven experience of mental health issues and/or services, either as a user, carer or supporter
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Second Step
Address Gloucester House
Dorian Way, Southmead
Bristol
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.second-step.co.uk/ (Opens in a new tab)