About this role
Job summary
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.
An opportunity has arisen for an experienced, enthusiastic and highly-motivated individual to join the Crisis Intervention Older Peoples Team (CITOP).
Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public.
Word Processing to RSA II/OCR II or equivalent, proficient keyboard skills, experience in the use of Microsoft Office/Word packages and a good standard of English are essential attributes. The ability to prioritise workload, whilst maintaining flexibility in response to the changing needs of the department and adopting a proactive approach to work, are also necessary traits.
You must possess excellent communication and problem solving skills, be educated to NVQ2 or have equivalent experiential learning.
Main duties of the job
You will be required to undertake administrative duties, deal with telephone enquiries from patients' families regarding their loved ones and other general office duties. You will also be required to place stock orders, input patient information onto the relevant patient systems and liaise with different staff working as part of a Multi-Disciplinary team.
The role is varied and you will need the ability to work as part of a team and use your initiative in day to day tasks.
You will also be required to input data onto the patient administration system (SystmOne).
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description Job responsibilities
For further details please refer to the detailed Job description and Person Specifications attached.
Person Specification
Qualifications and Knowledge Essential
2 GCSEs/O levels English and Maths Standard Keyboard skills RSA 2 ECDL, or demonstrable experience To have some knowledge of office procedures, clerical/reception work
Desirable
NVQ 2 or equivalent experiential learning
Experience Essential
Knowledge of IT systems
Desirable
Knowledge of Trust IT systems e.g SystmOne
Skills and Competencies Essential
Ability to demonstrate inter-personal communication skills Ability to plan and prioritise effectively and work within defined deadlines
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Humber Teaching NHS Foundation Trust
Address Millview
Entrance 3, Castle Hill Hospital, Castle Road
Cottingham
HU16 5JQ
United Kingdom
Employer's website https://www.humber.nhs.uk/ (Opens in a new tab)