About this role
Job summary
Band 3 Part-time (22.3 hours)
An opportunity has arisen for a Administrator to join our Paediatric Continence team!
The post holder will provide comprehensive confidential administrative/secretarial service to the Paediatric Continence team and the services users: necessitating contact with external bodies, clinical, nursing, management, executive and clerical staff.
They will also provide a first class administrative service ensuring daily workload and priorities are achieved to ensure a smooth efficient service is provided.
Job description and person specification subject to change as per AfC review.
Main duties of the job
Plan, organise meetings and training events, this includes booking venues and hospitality. Design Flyers and send information out in advance to attendees and keep a record of attendance To manage the daily referrals and record information onto the electronic patient record system (S1) ensuring fast tracking and marked as urgent referrals are actioned and redirect any inappropriate referrals. To organise and maintain appointments for the patients of the paediatric continence service. To support the Paediatric Continence team members with the arranging, typing, and written correspondence. To maintain effective communication links are and networks are maintained in the form of written, verbal and electronic systems and act as a point of contact within the service, trust and external users. To support the development and organise clinic; maintain clinic rota's for the service and support clinical staff in the management of administration relating to the clinics. Answering the telephone, taking, recording and distributing messages accurately, (including Patient enquiries) and responding to queries appropriately; sign posting where necessary. Management of paper/ electronic diaries for self and team Management of own workload, to be able to work effectively without direct supervision, prioritising own workload.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme. You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Job description Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date: 3rd June 2026
Closing date: 12th June 2026
Shortlisting date: 15th June 2026
Proposed Interview date: 24th June 2026
Please note, this post may close earlier than advertised if a sufficient number of applications are received.
Person Specification
Values Essential
We are kind We are open We are inclusive
Qualifications Essential
Educated to GSCE level or equivalent qualification and/or equivalent experience Business and Administration or OCR qualification RSA or equivalent qualification and/or equivalent experience
Knowledge Essential
Microsoft Office Products experience Ability to work as part of a team Previous administration experience Understanding of Policy and procedure
Desirable
Minute taking
Skills Essential
Word processing skills Ability to accurately maintain and manage Computerised and Manual filing/documentation skills Ability to use own initiative and work independently Ability to manage difficult / sensitive situations Ability to work the hours and undertake the duties required to meet the needs of the service Time management skills Excellent interpersonal skills Capability to adapt to change to most situations
Desirable
Audio Typing Medical terminology Knowledge of electronic computerised documentation systems used in the NHS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Lowe House Health Centre
103 Crab Street
St Helens
WA10 2DJ
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)