About this role
Job summary
Following a successful business case Adult Forensic Services (AFS) are advertising for two full time Patient Flow and Capacity Practitioners.
The practitioners will have a significant and key role in the transformation and direction of the AFS referral and assessment pathway including the repatriation process and out of area placements (OAPs). Supported by the Multidisciplinary Panel the post holders would be expected to provide management and clinical leadership responsibility for the pathway including the Admission and Referral Panel. An ability to work within and take a whole system collaborative approach is essential as is an ability to work productively alongside different agencies and partners across Greater Manchester and the Secure Provider Collaborative. These roles are key to the success of the redesigned clinical model within AFS.
The roles require direct patient contact and expertise in being able to carry out forensic assessments, create discharge plans, and make clinical recommendations.
This is a unique opportunity to be part of the redesign and development of a growing, highly skilled and supportive team.
The successful candidates will report to the Operational Manager for Forensic Community Services but also work closely with the Service Manager and Lead Consultants.
There may be a requirement to travel long distances. Flexible working will be considered.
The T
Main duties of the job
The Triage Practitioner for Forensic Patient Flow and Capacity will lead on supported by the operational manager on all patient pathway aspects across GMMH Adult Forensic Mental Health Service (AFS). They will be expected to work effectively in monitoring and triaging the Single Point of Access (SPOA) for the forensic service.
The role will include the oversight of bed capacity across the forensic service, ensuring robust patient flow, timely admissions and oversight of out of area placements (OAPs) and waiting list for admission.
This will involve working collaboratively with AFS, Local Provider Collaborative (LPC) and other agencies to identify appropriate admissions and ensure that service users are maintained in the least restrictive environment to ensure safe and effective care pathways are in place.
The post holder will also work with the case managers to monitor the pathways of patients in non-GMMH commissioned forensic services.
To work effectively as a part of the Patient Flow Team, triaging referrals to national service specifications, priority and be actively involved in the co-ordination and completion of the assessment of referrals.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
This includes the triage and management of all forensic referrals for forensic inpatient and forensic community services, resource allocation, forensic bed management, patient flow, integrated discharge planning, and monitoring of OAPs in collaboration with the operational manager for SCFT.
Participating in and attend the Referrals and Admissions Panel which ratifies all recommendations for admission to AFS forensic inpatient beds.
Manage, monitor, and prioritise patients on the waiting list for admission based on clinical presentation.
Establish the care pathway and core interventions for patients admitted to AFS.
Identify discharge pathways at the point of admission, working with clinical teams to ensure that the length of a service users admissions is appropriate to their level of need and associated risk.
To ensure assessments and outcomes are competed within national guidelines and timescales, including outcome letters.
To ensure the AFS referrals tracker is maintained and up to date alongside admin colleagues.
To communicate decisions with referring teams and ensure all outcomes are appropriately documented on the clinical database.
To have oversight of reporting to the LPC regarding admissions, discharges and referral activity.
Provide the oversight of the predicted care pathway of all inpatients including OAPs and challenge MDTs in the delivery of the care pathway to reduce unnecessary delay and ensure smooth delivery of care to progress to discharge.
Provide expert advice on flow and process design that support a seamless patient journey integrating specialist forensic pathways which integrate national and local policy.
Develop and implement guidance, plans, processes, and policies applying a project management approach where appropriate, to achieve ensure compliance with relevant guidance and standards and apply identified good practice about referral management, bed management, patient pathways and discharge.
Ensure systems are in place to embed agreed key performance indicators and the development of data capture to ensure their measurement and delivery.
Supported by Service Manager/Operational Manager assist in the preparation of, operational plans and/or contingency plans for specific events in conjunction with SLT and the Head of Emergency Planning.
To undertake complex assessments for patients that may require secure care or are in secure care working collaboratively with service users and their families. Interpret this information and make recommendations to the multidisciplinary teams and involved agencies.
Identify discharge pathways at point of admission, and work with clinical teams to ensure that the length of a service users admission is appropriate to their level of need and associated risk.
Develop and plan complex admission and discharge plans within specialist area being responsive to rapidly changing circumstances.
Attend professional meetings, inpatient reviews of all OAP placements and clinical team meetings as required.
Lead on and chair weekly patient flow meeting and support critical oversight of assessments.
Participate in the on-call rota.
Person Specification
Education/Qualification Essential
Relevant professional qualification to post graduate degree level or equivalent experiencence in area of expertise Evidence of continuing professional development Experience within an inpatient/community/social care setting
Desirable
Evidence of leading on collaborative working across system partners to influence system wide change. Previous bed management/inpatient flow experience in mental health
Experience Essential
Significant experience in secure mental health services at management level. Experience of working in a multi-disciplinary setting. Knowledge and application of key policies and procedures Referral, assessment and discharge management skills. oExperience of successful leadership and management in a complex organisation.
Desirable
Evidence of leading on collaborative working across system partners to influence system wide change.
Skills and Abilities Essential
Ability to work under pressure and to prioritise. To be able to lead, motivate and influence individuals through facilitating and fostering excellent working relationships with other colleagues across the Trust. Manage sensitive/difficult situations appropriately. Innovative thinking with the ability to identify and work through barriers. Patient pathway management skills focussing on the needs of the individual patient Ability to pre-empt problems and create solutions to resolve problems before they arise Data analysis and IT skills
Desirable
Adanced IT skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Riverside Centre
Greater Manchester West Mental Health NHS Trust, Bury New Road
Prestwich
M25 3BL
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)