About this role
• WELCOMING GUESTS AND MANAGING CHECK-IN AND CHECK-OUT PROCEDURES • HANDLING RESERVATIONS VIA PMS SYSTEM, PHONE, AND EMAIL • PROCESSING PAYMENTS AND ISSUING INVOICES • RESPONDING TO GUEST INQUIRIES AND COMPLAINTS • COORDINATING WITH HOUSEKEEPING AND MAINTENANCE DEPARTMENTS • MAINTAINING ACCURATE GUEST RECORDS AND DAILY REPORTS • PROVIDING INFORMATION ABOUT HOTEL SERVICES AND LOCAL ATTRACTIONS , DIPLOMA IN HOSPITALITY, TOURISM OR BUSINESS ADMIN. 1–2 YEARS EXPERIENCE EXCELLENT KNOWLEDGE OF ENGLISH KNOWLEDGE OF GREEK OR OTHER LANGUAGES (ADVANTAGE) KNOWLEDGE OF ‘THEOVA’ PMS SYSTEM COMPUTER LITERACY COMMUNICATION & CUSTOMER SERVICE SKILLS , Please note that copy of the letter and CV sent to the employer should also be sent to the (EURES ADVISOR , SOPHIA PAPETTA , [email protected] ). Please include the national vacancy reference number