About this role
Job summary Lead a dedicated, multi-disciplinary team to deliver safe, high-quality blood donation services that save lives every day. As a Donor Centre Manager, you will ensure a reliable supply of blood and blood components to meet patient needs, while creating a positive and supportive experience for donors and staff. You will take ownership of performance, safety, and quality standards, using your leadership skills to motivate teams, drive continuous improvement, and manage change. Working closely with colleagues across NHS Blood and Transplant, you will play a vital role in strengthening collaboration, improving service delivery, and maintaining the highest levels of regulatory compliance and patient care.
Main duties of the job
Lead and manage a multi-disciplinary team, setting clear expectations and driving performance against key targets and KPIs.Ensure a safe, efficient, and compliant blood donation service, maintaining high standards of donor care and product safety.Deliver an excellent donor experience, acting as a visible and approachable leader within the donor centre.Analyse performance data to identify trends, manage risk, and implement improvements to service delivery.Lead quality governance activities, including audits, inspections, and continuous improvement initiatives.Manage change programmes, translating organisational objectives into meaningful improvements for teams and services.Build strong relationships across departments to ensure a reliable and sustainable blood supply.Develop and support staff through coaching, mentoring, and performance management.Ensure compliance with clinical, regulatory, and organisational policies and procedures.Contribute to service development, innovation, and future workforce planning.
About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description Job responsibilities
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process Learn more about our culture at NHSBT To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Person Specification
Qualifications Essential
Registered Nurse (RN) qualification. Masters degree or equivalent relevant experience. Recognised teaching and assessment qualification. Evidence of continuing professional development (CPD). [Information Needed: Confirmation of any additional mandatory certifications]
Experience Essential
Proven leadership experience in a clinical or regulated environment, managing and motivating teams to deliver results. Strong communication, influencing, and relationship-building skills, with the ability to engage a wide range of stakeholders. Experience of improving services, leading change, and delivering against performance targets. Ability to analyse complex information, manage risk, and make sound decisions under pressure. Experience of staff development, including coaching, mentoring, and performance management.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Blood and Transplant
Address Gloucester Donor Centre
Gloucester
United Kingdom
GL1 3HF
United Kingdom
Employer's website https://www.nhsbt.nhs.uk/ (Opens in a new tab)