About this role
Job summary
The Ward Clerk plays a vital role in supporting the smooth and efficient running of the elective orthopaedic ward. As a key administrative point of contact, you will provide a professional and welcoming service to patients, relatives, and the multidisciplinary team.
You will be responsible for managing patient records, ensuring accurate data entry and timely updates on hospital systems, coordinating admissions and discharges, arranging transport, and supporting clinical staff with administrative tasks. You will also handle telephone enquiries, maintain ward documentation, and ensure all information is communicated effectively and confidentially.
Working closely with nurses, doctors, and allied health professionals, the Ward Clerk contributes to a safe, organised, and patient-centred environment. Strong communication, organisational, and IT skills are essential, along with the ability to prioritise workload in a busy ward setting.
This role requires attention to detail, a compassionate approach, and a commitment to high standards of patient care. Previous administrative experience in a healthcare setting is desirable but not essential, as full training will be provided.
You will be an integral member of the ward team, helping to deliver an efficient service for patients undergoing planned orthopaedic procedures.
Main duties of the job
You will provide comprehensive administrative support to the elective orthopaedic ward, helping ensure a smooth patient journey from admission to discharge. Key duties include accurately admitting and discharging patients on electronic systems, maintaining and updating patient records, and preparing documentation for planned procedures.
You will act as the first point of contact on the ward, responding to telephone calls and enquiries from patients, relatives, and staff in a professional and courteous manner. You will coordinate appointments, arrange patient transport, and liaise with departments such as pre-assessment and theatres.
Daily tasks include managing ward correspondence, filing, tracking notes, and ensuring all information is recorded in line with confidentiality and data protection standards. You will support the clinical team by organising documentation, preparing lists, and assisting with routine administrative processes.
The role requires you to prioritise tasks in a busy environment, maintain clear communication across the multidisciplinary team, and contribute to a well-organised, patient-focused ward environment.
About us
Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work
We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone
We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities
There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation
Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 roles are no longer eligible for sponsorship
The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction
Please note we reserve the right to close positions early
Job description Job responsibilities
Job Description for Ward Clerk
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Supporting Documents
Please refer to the values-based recruitment guidance and associated documentation.
Person Specification
Knowledge and Awareness Essential
Understanding of confidentiality Knowledge of health and safety
Experience Desirable
Previous ward clerk experience
Values based questions Essential
Please describe in around 100 words: How do you ensure you contribute to a well functioning team?
Qualifications Essential
Educated GCSE level standard or equivalent
Values Essential
Please describe in around 100 words: What Equality & Diversity means to you and why they are important Please describe in around 100 words: How do you ensure you contribute to a well functioning team?
Skills and abilities Essential
Basic alphabetical and numerical skills Good communication skills Good interpersonal skills Basic Keyboard skills Organisational skills Ability to work independently and in a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barnsley Hospital NHS Foundation Trust
Address Pogmoor Road
Barnsley
South Yorkshire
S75 2EP
United Kingdom
Employer's website https://www.barnsleyhospital.nhs.uk (Opens in a new tab)